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An employee should remain calm and professional and never escalate an argument with a customer. Ideally, the customer can be satisfied in a reasonable manner, or at least talked out of a confrontation.
A customer that engages in violent actions or threatens the safety of employees and other customers should be reported to law enforcement authorities. This is always a last resort.
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∙ 12y ago
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How do you handle a born again customer?
The same as you would any other customer, with courtesy and respect.
How you would handle customers?
The best way to handle customers is with patience and understanding. It is best to put yourself in the shoes of a customer and visualize how you would want to be treated,
A customer complains that he was short changed what would you do?
This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.
How do you handle an irate customer who starts yelling and will not quit?
Personally, I would call security, or the police. You should not be subjected to such abuse.
How do you handle a customer that wants you to bend the rules?
don't do it!
How do you handle a born again customer?
The same as you would any other customer, with courtesy and respect.
How would you handle a situation with a rude customer?
still be patient
How would you handle a customer complaint to avoid suit?
I would do every thing in my power an or with some help to give the customer what they want and make them happy.
How you would handle customers?
The best way to handle customers is with patience and understanding. It is best to put yourself in the shoes of a customer and visualize how you would want to be treated,
How do you handle a mistake with a customer?
just apologize to the customer
A customer complains that he was short changed what would you do?
This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.
How would you handle an angry customer if you gave her the wrong change?
Give her the correct change and apologize.
How do you handle customer with furious mood?
You listen to what the customer has to say and never raise your voice to match theirs. Once you hear what they say, you repeat this back to them calmly then ask what would they like you to do for them to make it better. If they continue to shout then you ask them to lower their voice and do this politely and respectfully. If they continue to shout at you then you give them a warning that they will be removed from the store if their aggressive behaviour continues.
How can you handle your borderline boyfriend if he becomes aggressive?
If he becomes aggressive, you may not want to "handle" him at all. You shouldn't keep yourself in a possibly dangerous situation for the sake of keeping a guy.
Can you handle your hamster while she is pregnant?
No. It is very aggressive. Leave it alone because it hates being handle when pregnant. If you do handle it, it probably will bite you.
Give an example of the steps you would follow to take care of an angry customer?
Give an example on the steps you would take to take care of an angry customer
How do you handle a customer complaining of chipped windscreen?
Can handle " Marking Information System"
