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What mystery customers are?

Updated: 8/17/2019
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11y ago

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Mystery customers is someone pretending to be a real customer for a store or a restaurant and secretly check things about the business such as customer service, cleanliness of the store and if the employee are doing their job right.

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If you are in an automotive business, the things that mystery shopping solutions can do, usually to improve your sales team in approaching the customers. The secret shopper will give much question about the product and then using these data they can give you a feedback which are good and which are that needs to be improved.


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Do you have answers to the mystery state of the week?

Mystery State #1 -- Washington Mystery State #2 -- Nevada Mystery State #3 -- Florida Mystery State #4 -- West Virginia Mystery State #5 -- Utah Mystery State #6 -- Missouri Mystery State #7 -- North Carolina Mystery State #8 -- Vermont Mystery State #9 -- Minnesota Mystery State #10 -- Kentucky Mystery State #11 -- Wyoming Mystery State #12 -- New York Mystery State #13 -- New Hampshire Mystery State #14 -- Montana Mystery State #15 -- Wisconsin Mystery State #16 -- Colorado Mystery State #17 -- Maine Mystery State #18 -- Georgia Mystery State #19 -- Michigan Mystery State #20 -- Arizona Mystery State #21 -- Hawaii Mystery State #22 -- Delaware Mystery State #23 -- Arkansas Mystery State #24 -- Idaho Mystery State #25 -- North Dakota Mystery State #26 -- California Mystery State #27 -- Alabama Mystery State #28 -- Ohio Mystery State #29 -- Louisiana Mystery State #30 -- Nebraska Mystery State #31 -- Maryland Mystery State #32 -- Indiana Mystery State #33 -- Mississippi Mystery State #34 -- Connecticut Mystery State #35 -- Kansas Mystery State #36 -- Alaska Mystery State #37 -- Massachusetts Mystery State #38 -- New Mexico Mystery State #39 -- South Dakota Mystery State #40 -- Rhode Island Mystery State #41 -- Illinois Mystery State #42 -- Texas Mystery State #43 -- Pennsylvania Mystery State #44 -- Tennessee Mystery State #45 -- Oklahoma Mystery State #46 -- Virginia Mystery Place #47 -- District of Columbia (Washington, D.C.) Mystery State #48 -- Oregon Mystery State #49 -- Iowa Mystery State #50 -- New Jersey Mystery State #51 -- South Carolina


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Mystery shopping is a tool used by market research companies to measure quality of retail service or gather specific information about products and services. Mystery shoppers posing as normal customers perform specific tasks-such as purchasing a product, asking questions, registering complaints or behaving in a certain way - and then provide detailed reports or feedback about their experiences. Yes, I'm currently a Mystery Shopper. It's a great way to earn some extra income, or get good discounts. It's a way to work part-time from home for yourself. You wouldn't rely on mystery shopping as your only source of income.


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