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A salesperson should ask questions that will help the salesperson to understand what products the customer is interested in. It is also helpful for the salesperson so seek to understand how much money the customer is looking to spend.
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∙ 9y ago
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Why do salesperson need to ask both open and closed questions during sales presentation?
Ask open questions when you really want to get info from prospects and start a conversation. Ask closed questions just to break up the monotony and to get people to think and follow you more easily.
What are the different emotions of a customer?
Different emotions of customers:Some customers can be friendly with a smile on their face.Other customers may have many personal problems and have a tendency to take it out on the salesperson they are dealing with.Some customers are bargain hunters and feel they can aggressively bargain with the salesperson and if the customer is not happy complain to that salesperson or ask for the manager. Let the manager deal with it.Then there is the self important customer who feels they need not wait in line to be served by a salesperson and forge to the front of the line or will make a scene. The motto of most business' is 'the customer is always right' but, in many cases they are not and if the customer is abusive the manager has the right to ask them to leave.Customers who may be lonely may take up too make of the salespersons time when the customer has no intention of purchasing anything.Customers with unruly children who are yelling at the top of their lungs and touching items on the shelves while the customer is trying to converse with the salesperson.Some customers may know (for example) they need a computer, but are completely confused and know little about the product so it up to the salesperson to be patient and offer good service to their customer so they have a repeat customer come back.A customer that comes in that could be very knowledgeable about what they want to purchase and may know more than that salesperson so it is up to the salesperson to admit they are not familiar with that item and that they will find someone that is.A customer that often feels empowered to be self controlling and rude to any salesperson considering them hired help and beneath them.
How do you overcome customer objections in order to close a sale?
Put yourself in their shoes.. Ask more questions
When gathering information from the customer to process a claim, what is the first question that you should ask the customer?
if this is their final decision
How do you identify and address customer needs?
You talk to the customer and ask them. Standing there staring won't do anything. Ask the customer how you can help them, and then help them in any way you can. The customer always comes first.
How do you ask good questions in customer service?
Smile and ask "may I help you?". If the customer doesn't know exactly what they're looking for, ask a few detailed questions, and/or show them what you have in stock.
Ask all what questions as part of step 5 of the crm except?
"Who" questions should not be asked, as they are typically tied to personal information and may be intrusive for the customer.
Why do salesperson need to ask both open and closed questions during sales presentation?
Ask open questions when you really want to get info from prospects and start a conversation. Ask closed questions just to break up the monotony and to get people to think and follow you more easily.
What are the different emotions of a customer?
Different emotions of customers:Some customers can be friendly with a smile on their face.Other customers may have many personal problems and have a tendency to take it out on the salesperson they are dealing with.Some customers are bargain hunters and feel they can aggressively bargain with the salesperson and if the customer is not happy complain to that salesperson or ask for the manager. Let the manager deal with it.Then there is the self important customer who feels they need not wait in line to be served by a salesperson and forge to the front of the line or will make a scene. The motto of most business' is 'the customer is always right' but, in many cases they are not and if the customer is abusive the manager has the right to ask them to leave.Customers who may be lonely may take up too make of the salespersons time when the customer has no intention of purchasing anything.Customers with unruly children who are yelling at the top of their lungs and touching items on the shelves while the customer is trying to converse with the salesperson.Some customers may know (for example) they need a computer, but are completely confused and know little about the product so it up to the salesperson to be patient and offer good service to their customer so they have a repeat customer come back.A customer that comes in that could be very knowledgeable about what they want to purchase and may know more than that salesperson so it is up to the salesperson to admit they are not familiar with that item and that they will find someone that is.A customer that often feels empowered to be self controlling and rude to any salesperson considering them hired help and beneath them.
What questions can you legally ask trade references?
When asking for trade references, it is legal to inquire about the nature of the relationship, the length of time the trade reference has known the applicant, the payment history, and any concerns or issues that arose during the business relationship. It is important to focus on business-related questions and avoid asking for personal information.
Can you purchase tablet computers with computer coupons?
You will have to look at the coupon to see if it specifies products. If it does not, I would ask a salesperson, or customer service representative to explain it to you.
What is the most important thing a technician should do for a driver complaint?
listen carefully ask questions and verify the complaint while the customer is present
What questions should I ask the salesperson when I am looking for a washer and dryer to purchase for an apartment?
If the washer and dryer is an off-brand, ask the salesperson to explain the warranty information and how it works, just in case it breaks after a few uses. This also applies to name brands, but they are usually known to last longer anyway. Another important question is the efficiency of the washer and dryer: How much energy does it use? What is the maximum capacity? How quick is a cycle? With these questions you should be able to save money in the short term as well as long run.
Why should you ask questions during a presentation?
You SHOULD NOT ask questions during a presentation unless invited to do so by the presenter.
What should ten questions to be ask to unemployed person?
questions you would ask an unemployed person
What questions should one not ask in general?
One should not ask inappropriate questions on WikiAnswers.Answer:Things that are illegal, obscene, bullying, or nonsense.
What type of questions should an internship interviewee ask the interviewer?
Well if you don't have any questions you should not feel you have to ask a question. It will not count against you. Generally you should ask questions that show your interest in the job, company and training.
