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When writing to a female that you don't know, use the title Ms (or Ms.), a title invented just for the purpose of addressing a female when her marital status is irrelevant or unknown. The title 'Madam' (always capitalize a title when addressing someone) is still acceptable as well.

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Q: What to use in a business letter madam or miss or Mrs if you do not know this person?
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Related questions

Which is the appropriate way to address a person named Samantha Rodrigues in a formal business letter?

To address this person in a formal business letter, you would address the letter to "Dear Ms. Rodrigues." If you do not know the person the letter is being addressed to, start with, "To Whom it May Concern" or "Dear Sir or Madam."


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