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You can contact the Better Business Bureau, your local Chamber of Commerce, or can even try writing the offending company itself.

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Q: Where can you send a complaint letter to if a company manufactured a defective product?
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Who should you send a complaint letter to when a company has manufactured a defective product?

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To start a complaint procedure against a faulty product, you typically reach out to the retailer or manufacturer where you purchased the product. Provide details of the issue, including proof of purchase, photos of the fault, and any relevant documentation. Follow their complaint process, which may involve returning the product for a refund, exchange, or repair. If needed, you can also escalate the complaint to consumer protection agencies or small claims court.


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