Run a full Anti-Virus scan...Test the power supply, remove the Ram and disconnect the DVD and CD Drives....Also hit ctrl-alt-delete and check the performance graph and see if anything is running the processor at a high percentage.
Run a sfc /scannow check to make certain the system files are OK. Run chkdsk...See here for chkdsk:
http://support.microsoft.com/kb/315265
First, however, Run antiVirus checks - I find alot of problems that way.
www.avg.com is free a/v software
Quickbook support
pc assembly
No but your PC should start with it.
An ISP Helpdesk Technician should start documentation as soon as they have answered the call and confirmed who you are.
There are a host of websites that offer guidance and information when it comes to troubleshooting printer problems. Some of these websites are Computer Hope, PC World and Microsoft.
ascertain the user's priorities
a have problems to start when it is cold
You start by figuring out what your issue with it is. Troubleshooting for a bad smell and troubleshooting for a lack of refrigeration are not going to be one in the same.
Tell them past history of what you've done to troubleshoot, what you know about PC's, the OS's related, what you know how to work with, such as Windows, Mac, or Linux
A CD should start playing on its own once inserted into your PC. Open up the my computer link in your PC and see if you can see the CD in there. If you can, right click and choose play.
In the Network plus troubleshooting model what should you always do right after you test the theory?
There are a number of good laptop troubleshooting tips on the internet depending on what problems you have. Some sites that you may want to try include PC World and Life Hacker.