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Due to the excessive fees many merchants--including a group of Boston restaurants whose collective decision was tagged as the "Boston Fee Party" by local papers--eventually refused to accept the American Express card.
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Why is effective customer service important?
Because customers are important. Why important? Because you have to have your customers to earn money. If you don't give them good services they won't come to you again AND they will persuade others not to come to you. So by giving bad service you will lose your customer and your future customers, but by giving good service you will get new customers and never lose any customer.
What are reasons for changes in sales forecast?
If the economic climate changes or you lose large customers, you would change your forecast. Corporations tend not to change them when getting new customers. It always looks good to beat expectations.
Why would an organisation implement a customer service strategy?
Customer service is vital to any business because it helps keep customers coming back. If people are not satisfied with their product or service and nobody at the company tries to correct it, those people will not want to shop there anymore and the business will lose money. They'll also lose future customers, because the unsatisfied customers will tell their friends about the bad service and will convince them not to shop at that store either.
Why might a business that is entirely product oriented find it difficult to survive?
It may not be responding to consumer needs. It may be producing a product that is out of date or one that no longer meets the needs of customers. Market-orientated companies will probably take the customers away from the product-orientated companies and they will lose their
Can short term profitable decisions cause firms to lose customers in the long run?
Yes. For example, a business could add a new line of products. Customers could at first buy them, but later find out they are inferior products. Unless the company is willing to back up their product, customers are likely to be lost. Another example is a service business that hires a new employee to work on repairs. At first, the employee increases the number and speed at which repairs are made and more profits are made. Later, the owner leaves the employee alone to do the repairs and he damages customers items, does not finish repairs, etc. Depending on how the owner handles the issues (satisfying the customer and taking a loss, trying to cover up his employee's mistakes, etc.), the owner could lose customers due to hiring that employee.
Would USA lose jobs to Mexico in early 1990s?
No. Mexican economy was pretty closed until 1994 when the North American Free Trade (NAFTA) agreement begun.
True or False:Tobacco companies lose about 500,000 customers a year?
Yes, Tobacco companies lose about 500,000 customers a year.
Why is it important to show respect to your customers?
Because if you don't respect your customers, you will get fired and lose your job. If you lose your job, you won't get paid.
What causes a business to lose his customers?
A business will lose customers if: 1) His prices are too high, 2) His products/services are not good, 3) His employees are rude, unprofessional, 4)
What describes the purpose of the Federal Deposit Insurance Corporation (FDIC)?
To make sure customers don't lose money if their bank fails.
Can A SFC in the US army lose his rank?
Anyone in the US Army can lose their rank - in the late 1990s, the Sergeant Major of the Army was demoted. It's not as easy for an SFC to lose their rank as, say, a Specialist or Sergeant, but it can happen.
How many bags of mail did the pony express lose?
One
What percentage of businesses lose customers because of bad first impression?
90%
Tobacco companies lose about 500,000 customers a year?
yes they do
Why is effective customer service important?
Because customers are important. Why important? Because you have to have your customers to earn money. If you don't give them good services they won't come to you again AND they will persuade others not to come to you. So by giving bad service you will lose your customer and your future customers, but by giving good service you will get new customers and never lose any customer.
Where can you find the FedEx express people manual?
if you was charged with a dwi will you lose your drive position
What rumor caused Hepzibah to lose customers in her one-cent shop?
She had spoiled her beer by scowling at it.
