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Why do you need to clearly understand what the customer needs are?
Wiki User
∙ 10y ago
Understanding customer needs will help you define new market opportunities and drive innovation and revenue growth in every aspect of your organization.
Nat Wisozk
Wiki User
∙ 10y agoTo provide service quality that meets the needs and expectations of customers, it is necessary that
everyone in the organisation understands that it is the customer who pays their wages.
If the customer is not satisfied with the product/service you offer, there will always be a competitor
who can provide what they need. Obviously, if all of your customers turn to your competitors there will
be no sales, therefore no wages. It becomes obvious then that, not only is it important for your organisation, but for you, personally, to determine what your customer's needs and expectations are, at every link of the supplier/customer chain and to provide what your customer perceives as quality.
It is not the organisation that determines what quality is, it is the customer.
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Why do you need to understand what the customer needs are?
Understanding customer needs will help you define new market opportunities and drive innovation and revenue growth in every aspect of your organization.
What is the meaning of stated needs in marketing?
Stated needs are those that the customer clearly tells you about. They are the easiest to deal with. A stated needs are things that somebody Says they need, real needs are things that the person actually needs or really needs
What is the difference between customer needs and customer expectations?
the differenece is that customer needs mean when they need stuff or help with doing something, but a customer expectation is when the customer has everything and dont need help with anything like a customer need!.
What is meant by the term customer needs?
What a customer thinks or feels about a company is a key aspect of the success of a business.the customer needs can be divided into 4 main point:the customer needs to feel understoodthe customer needs to feel welcomethe customer needs to feel importantthe customer needs to feel comfort
How do you find out the customer needs?
I can find the customer needs when I contact them asked them about what types of product they need for their satisfaction.
What is real needs in marketing?
'Real Needs' in marketing are the actual needs of the customers which he may not be able to pinpoint/state to the salesperson and some probing needs to be done by the salesperson to find out the exact nature of the stated need by the customer. For example : A customer walks in to a car showroom and says he wants to buy a inexpensive car. Herein the stated need is that the customer wants a inexpensive car. But the real need could be that the customer wants a car which has a low operating/running cost and not a car with a low selling price. Thus the salesperson here will have to do a little bit of probing to understand the exact nature of the stated need of the customer.
Why should you understand your customers?
There is need for hotel managers and staff to understand their customers if they must make progress and also increase customer base.understanding your customers mean understanding their needs,complains,personalities,capabilities etc.
What is the difference between customer service and sales?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
How do you understand customers need?
A thorough understanding of your customers' needs requires analysis. Here are four steps you can follow to understand your customers' needs and turn this information into actionable results: Create a buyer's persona Seek feedback from your customers Analyze your competitors Craft a customer needs statement
What is the difference between sales and service?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
How do you write a business proposal on fire extinguishers?
You would need to fully understand the customer's needs, confirm that you have understood, and propose a way to satisfy those needs with a cost-effective and reliable solution, followed by professional maintenance and support.
How do you impress client so he give project to us?
With any customer / client you need to understand their pain and then provide them with a solution - of course this all needs to be done professionally but if you can't relieve their pain they don't need or care for you !!
