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Well first, when you dial and click connect then it takes a minute, and if you are at 4:56 it rounds it to5, and same with 4:12, since you were over 3:59. so altogether 4:12 would be 5 minutes.

since tracphone isn't a service provider like Verizon wireless and at & t, so they only make the phones, and send them out. and make minutes. you can text and call and play games, but you don't really do anything else like take pictures. So they don't concern themselves and think you don't need help.

I think these are the right answers do not be mad or unsettled if they are incorrect.

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Q: Why doesn't TracFone have a live customer service person and why does it use several minutes of my airtime when I only speak for a few seconds.?
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