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because effective communication is an essential part of delivering customer service. Effective communication does not necessarily mean verbal or means of communicating, there is written and sign language for those people or employees who are verbally impaired communication in all business should be handled professionally and customer's should never feel left out because you have suddenly decided to speak in a different language than they do. All the communication should be held in a professional and yet approachable manner, communication is referred to as soft skill. Because this is a skill that is learned gradually as you go on with experience, as well as being sustain by precise training

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Q: Why effective communication is important for McDonalds' to ensure McDonalds' success?
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