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Q: Why has employee loyalty and long service with one employer chnaged?
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Where does information exchange begin in order to produce customer service?

Between employer and employee


Why would an employer encourage an employee to complete a customer service class?

An employer would encourage an employee to take a customer service class in order to help the employee improve his or her skills in that area. This would, in turn, improve the customer's experience, and therefore improve the public image of the company.


Where does information exchange begine in order to produce good customer service?

between the employer and the employee


Where does information exchange begin in order to produce good custormer service?

between the employer and the employee


Who is responsible when a Lawn service employee hits a car with a lawn mower?

The employee, employer, and their respective insurance companies may all be liable for damage caused within the scope of lawn service employment.


1define customer and customer service Describe external and internal customer with examples from the project work?

An External Customer is a person who is purchasing goods or services from you. An Internal Customer are the people who work in the organization, i.e. the Staff. Customer Service is about "being there" for the Customer. In business there is an implied contract between the Customer and the Company. The Customer expects to get what they pay for and to be treated with respect, and in a friendly and ethical manner. However, that's just Customer Service, not necessarily great Customer Service. Internal Customer Service is also about "being there" for your Staff. As well, there is an implied contract between Employer and Employee, that the Employee will be treated with respect by the employer; that the employee will be provided with the tools and knowledge to do their job satisfactorily; that the employer will recognize the employees' contributions; that the employer will provide honest, contructive feedback to the employee in order to help elevate their performance and know where they stand with the employer at all times.


Why would an employer encourage an employee to complete a customer service training classes?

To increase the rate of customers returning to do more business


Why would an employer encouraged and employee to complete a customer service training class?

To increase the rate of customers returning to do more business


What does being a vested employee means?

Being a vested employee means that your rights to pension benefits are paid up and therefore not contingent on the employee's continuing in the service of the employer. Erisa (Employee Retirement Income Security Act) stipulates that employees be at least 25% vested in benefits derived from employer contributions after 5 years. By the time the employee has worked for 15 years their vesting must have risen to 100%.


Can an exempt employee do after hours work for the same employer on a non company related project and not be considered an employee?

I am interpreting this question as "can an exempt employee do 'off-the-clock' work for their primary employer? The answer to that is no. If an exempt employee is doing required work for the organization, it doesn't matter what time of day or night, or what day of the week that the work is being done. They are always considered an employee while performing a project or function for their employer company. The employee can, however, volunteer for an organization (non-profit for example) as part of their community service a group of co-workers from their regular employer. They would not be considered working in that case because it is not required and the employer simply supported the service activity. For instance, the employee joins a Habitat for Humanity volunteer team with others from their organization and they get hurt on the jobsite. This is not a workers comp claim because it was not a work activity. All work is done at the risk of the individual volunteer. If you are asking if an employee can work on an employer's site, on a non-work related project, and on a project that is not required... the issue is whether or not your employer is willing to allow you to use their office and resources for your project.


What does super-annuation mean?

in relation to an employee, means the attainment by the employee of such age as is fixed in the contract or conditions if service as the age on the attainment of which the employer shall vacate the employment. for apex=very old =)


How can a employee loyalty program help to improve employee engagement and retention?

Employee loyalty programs can help improve employee engagement and retention by providing incentives and rewards for good performance and long-term service. These programs can also foster a sense of belonging and investment in the company among employees. Additionally, employee loyalty programs can help to improve communication and recognition within a company, which can lead to increased job satisfaction and motivation among employees. This can also help to build a positive company culture which can attract new talent to the company. Overall, an employee loyalty program can help to create a more engaged, motivated, and committed workforce which can lead to improved retention and business performance.