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Why is cross functional coordination necessary to have a customer oriented firm?
Wiki User
∙ 12y ago
There needs to be cross funtional coordination to ensure that individuals in separate funcions or departments are acting consistently in their treatment of the customer.
For example the company would not be focused on the customer if the marketing department said that the customer could pay late as the customer had to bury his Dad and the finance department called up the customer and said where is the money that you should have paid us last week
Wiki User
∙ 12y ago
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What are the goals of a customer-oriented organization?
customer oriented organization is to create a company that focus on the customer need .
Sales oriented vs customer oriented?
Adidas, ibm tese are sale oriented company
What is the importance of customer oriented goodwill?
hey
What is the difference between sales and marketing with example?
Sales is a narrow concept. It is Money oriented , whereas Marketing is a broad concept. It is a Money and Customer satisfaction oriented....When customer is satisfied with product only then he'll purchase that product..
What differentiates marketing oriented company from market oriented company?
A marketing-oriented company and a market-oriented company both focus on understanding and meeting customer needs, but they approach this goal in slightly different ways. Here's how they differ: Customer Focus vs. Market Focus: Marketing-Oriented Company: This type of company primarily focuses on its existing products or services and seeks to promote and sell them to customers. They may use market research and customer feedback to refine their marketing strategies, but the core emphasis is on promoting what they already have. Market-Oriented Company: A market-oriented company, on the other hand, places a higher emphasis on continuously studying the market and customer preferences. They are more adaptable and open to changing their product or service offerings based on the evolving needs and trends in the market. They are proactive in identifying emerging opportunities and threats. Product-Centric vs. Customer-Centric: Marketing-Oriented Company: Such a company is often product-centric. They develop products or services first and then create marketing strategies to sell them. Customer needs are considered, but they may not be the primary driver behind product development. Market-Oriented Company: A market-oriented company is customer-centric. They prioritize understanding customer needs and preferences before developing or modifying products and services. Customer input guides the product development process, ensuring that the company delivers what the market demands. Long-Term vs. Short-Term Focus: Marketing-Oriented Company: These companies may focus more on short-term sales and promotional tactics to boost immediate revenue. Market-Oriented Company: Market-oriented companies often have a long-term perspective. They build strong customer relationships and invest in research and development to stay relevant in the market over time. Market Research vs. Customer Relationship: Marketing-Oriented Company: They may conduct market research to identify target audiences and promote products effectively. Market-Oriented Company: Market-oriented companies not only conduct market research but also establish strong customer relationships. They engage in ongoing dialogue with customers to understand their evolving needs and preferences. In summary, while both types of companies aim to satisfy customer needs, marketing-oriented companies tend to prioritize their existing products and short-term gains, whereas market-oriented companies put the customer at the center of their business strategy, focusing on long-term success and adaptability to changing market conditions.
Explain how marketing oriented organization operates differently from production oriented?
Market-Orientation consist of the following. Customer orientation, Competitor orientation, inter-functional coordination and long term profits (Naver and Slater, 2000). Product oriented org. is focused on producing a superior product regardless of what the customers want.
What are structure-oriented and functional-oriented learning?
product orientated disadvantages
What are the goals of a customer-oriented organization?
customer oriented organization is to create a company that focus on the customer need .
Name a phrase that ends in -oriented?
literary-oriented.
Sales oriented vs customer oriented?
Adidas, ibm tese are sale oriented company
What is the importance of customer oriented goodwill?
hey
Why c plus plus language is called command oriented language?
C++ is not a command oriented language, it is a multi-paradigm language because it employs functional and object-oriented approaches to programming.
How can a firm avoid marketing myopia?
by providing more customer-oriented service rather than product-oriented service.
What is customer oriented goodwill?
Customer oriented goodwill can refer to actions on behalf of the customers by store owners such as free items, gift card drawings, and half price days on certain items.
What is the difference between sales and marketing with example?
Sales is a narrow concept. It is Money oriented , whereas Marketing is a broad concept. It is a Money and Customer satisfaction oriented....When customer is satisfied with product only then he'll purchase that product..
What differentiates marketing oriented company from market oriented company?
A marketing-oriented company and a market-oriented company both focus on understanding and meeting customer needs, but they approach this goal in slightly different ways. Here's how they differ: Customer Focus vs. Market Focus: Marketing-Oriented Company: This type of company primarily focuses on its existing products or services and seeks to promote and sell them to customers. They may use market research and customer feedback to refine their marketing strategies, but the core emphasis is on promoting what they already have. Market-Oriented Company: A market-oriented company, on the other hand, places a higher emphasis on continuously studying the market and customer preferences. They are more adaptable and open to changing their product or service offerings based on the evolving needs and trends in the market. They are proactive in identifying emerging opportunities and threats. Product-Centric vs. Customer-Centric: Marketing-Oriented Company: Such a company is often product-centric. They develop products or services first and then create marketing strategies to sell them. Customer needs are considered, but they may not be the primary driver behind product development. Market-Oriented Company: A market-oriented company is customer-centric. They prioritize understanding customer needs and preferences before developing or modifying products and services. Customer input guides the product development process, ensuring that the company delivers what the market demands. Long-Term vs. Short-Term Focus: Marketing-Oriented Company: These companies may focus more on short-term sales and promotional tactics to boost immediate revenue. Market-Oriented Company: Market-oriented companies often have a long-term perspective. They build strong customer relationships and invest in research and development to stay relevant in the market over time. Market Research vs. Customer Relationship: Marketing-Oriented Company: They may conduct market research to identify target audiences and promote products effectively. Market-Oriented Company: Market-oriented companies not only conduct market research but also establish strong customer relationships. They engage in ongoing dialogue with customers to understand their evolving needs and preferences. In summary, while both types of companies aim to satisfy customer needs, marketing-oriented companies tend to prioritize their existing products and short-term gains, whereas market-oriented companies put the customer at the center of their business strategy, focusing on long-term success and adaptability to changing market conditions.
An object-oriented programming language is necessary to do object-oriented programming?
small talk yes java yes c++ no delphi no etc...
