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· Receiving and passing of information to colleagues at work, as well as to external contacts such as customer and clients.

· Ability to read and understand written information received, identify key points and pass on to other people.

· Contribute to discussion and provide written information that is accurate, clear and easy to read.

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Devin Kling

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2y ago
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Wiki User

15y ago

The communication process involves two or more people attempting to make their ideas, feelings, and attituedes truly understood by others. In almost all oral communication situations, speakers and listeners interact with each other over a period of time trying to understand what the other person or persons mean.

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14y ago

· Receiving and passing of information to colleagues at work, as well as to external contacts such as customer and clients.

· Ability to read and understand written information received, identify key points and pass on to other people.

· Contribute to discussion and provide written information that is accurate, clear and easy to read.

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Q: Why is effective communication important?
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Why is effective communication effective?

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