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Why is motivating staff paricularly challenging for hospitality managers?
Wiki User
∙ 14y ago
Motivating staff in the hospitality field is challenging because the workers don't often get positive feedback from customers. It is difficult to please people you are often at odds with.
Wiki User
∙ 9y ago
Wiki User
∙ 14y agohttp://wiki.answers.com/Q/Why_is_motivating_staff_paricularly_challenging_for_hospitality_managers"
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What is the definition of Human skills for managers?
these are interpersonal skills..... here comes the customer motivating!! human skill deals with the empowering of people to acheive their business goals....
What does business direction involve?
Managers direct the work of the business by applying leadership and management skills. They model desired behavior while supervising, motivating, and evaluating their employees.
What options are available to the managers to deal with the challenging business environment?
http://wiki.answers.com/Q/What_options_are_available_to_the_managers_to_deal_with_the_challenging_business_environment" http://wiki.answers.com/Q/What_options_are_available_to_the_managers_to_deal_with_the_challenging_business_environment"
What is the most challenging assignment you had?
When you are asked this question managers are trying to analyze your thought process. You should focus on demonstrating how you resolved the issue.
Job description of a lobby manager?
Lobby managers are found primarily in the hospitality industry, in hotels and other guest lodging facilities. Lobby managers inspect and ensure the cleanliness of the hotel lobby. They also greet VIP guests and assist them upon arrival and departure.
Are leader and manager the same?
NO, it has always been confusion as are Leaders and Managers same, but Leader is a person who has the ability to influence people and who makes the people to work his cause by motivating him. A manager is a person who gathers people to work for a common cause, for the benefit of the group. A leader is a born manager , LEADERS ARE BORN, MANAGERS ARE MADE.
Explain various advantages of delegation?
1. To reduce the burden and stress of the top managers due to physical and mental limitations 2. Routine work should be delegated so that top managers have more time to do planning 3. Delegation is a way of training and motivating subordinates 4. There is a need for specialization and division of work
Is the hospitality industry a good career pathway?
Job opportunities should be better for salaried managers than for self-employed managers. More new restaurants are affiliated with national or regional chains than are independently owned and operated. As this trend continues, fewer owners will manage restaurants themselves, and more restaurant managers will be employed by larger companies to run individual establishments.
Compare and contrast McGregor and Herzberg?
McGregor's X-Y theoryAccording to McGregor, there are the following two types of managers:• Theory X managers - These managers believe that most of the people are self-centered, are only motivated by their physiological and safety needs, and are indifferent to the needs of the organization they work for. They (usually the team) lack ambition and have very little creativity and problem-solving capacity. As a result, they dislike their work and will try to avoid it. They will also avoid taking responsibility and initiative. There is one word to describe Theory X managers: distrust. They distrust their employees. These managers, therefore, tend to be authoritarian.• Theory Y managers - As opposed to Theory X managers, Theory Y managers trust their employees. They believe that most of the people are high performers in a proper work environment. This is because most of the people are creative and committed to meeting the needs of the organization they work for. Theory Y managers also believe that most people like to take responsibility and initiative and are self-disciplined. Finally, they also believe that most people are motivated by all levels of needs in the Maslow's hierarchy of needs. These managers tend to provide more freedom and opportunity for career growth.Herzberg's motivation-hygiene theoryThis theory classifies the factors needed to motivate people into two categories: hygiene factors and motivating factors. Hygiene factors are necessary for motivation but not sufficient; they do not bring satisfaction, but they prevent dissatisfaction. Some examples are compensation; company policies; level of supervision or ownership of the assigned work; relationship with superiors, subordinates, and peers; and working conditions. Motivating factors are factors that bring (or increase) job satisfaction. Some examples are challenging work assignment, opportunity for career advancement and accomplishments, opportunity for growth, sense of responsibility, and recognition.
Most managers use punishment if so why?
In business-contexts, many and perhaps even most managers use punishment as a motivating factor. While reward-based and other positive motivational factors may also be used to achieve business goals, punishment continues to be a powerful incentive for employees to work efficiently. It is for this reason, among others, that punishment remains one of the tools of the managerial trade.
What are the relationship between project managers and line managers?
The relationship between project managers and line managers is that the project managers divide the work among the line managers and the line managers report to the project managers.
Assistant managers currently duties for AXIS BANK?
Duties for assistant manager duties for Axis Bank include, bringing new customers in with a friendly disposition, motivating coworkers to keep up with meeting their required jobs, answering customer disputes, and overseeing personal and business accounts.
