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Why is standardization and quality control difficult to manage throughout the service delivery process?
Wiki User
∙ 19y ago
Everyone has competing interests. Standardization does not lend itself to that philosphy. Culture plays huge part in how business is allowed to be carried out and it often defies logic. I see it everyday in my Fortune 100 company. Same goes for logic which you would expect to be measureable in numerous aspects, financials, value add etc.
Wiki User
∙ 19y ago
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