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It may be that the drain line in the back that allows the water to drain from the self-defrosting freezer has become blocked. You can take the hose loose and suck it clean with a wet-dry vac or even a good turkey baster. If you are careful, you might be able to break up the plug with a straightened-out coat hanger but you need to be careful to not poke a hole through the hose.

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14y ago
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11y ago

Because your refrigerant has leaked out. The neon is a dye so that you can see where it's leaking. If you are too late, and it is all leaked out.... You need to find the leak and recharge w/R-132-A

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Q: Why is there water collecting in the bottom of the refrigerator?
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