Would you recommend Floweria

Answer 1

I WOULD NOT recommend Floweria! I recently ordered roses from them. Not only were they the wrong roses, but they had brown spots on them. The roses, which normally last for about a week, died after 2 days. I emailed Customer Service about my order and have received NO reply. NO! I would NOT recommend Floweria to anyone. I saw on their website a Mother's Day special of 2 dozen roses and a free gift for $39.99. I ordered 2(one for my mom & mother-in-law). I didn't go thru the internet but called them and told the salesperson what I wanted. When I received my statement, I was charged $89.99 3 times. After leaving messages and emails, I finally got thru to someone who told me that the "special" was for 2 weeks before Mother's Day even though it was still on their site AND I was charged $24.00 shipping for Sat. delivery. I can understand the shipping, but to be charged $60 when I specifically asked for the "special" is unacceptable. NO!!! BUYER BEWARE!!! For Valentine's Day, 2004 (year before this posting) I ordered a dozen roses for my then-girlfriend for around $70 (a major ripoff, but it was V-Day season). I **NEVER** received the flowers, and was still charged. It was nearly impossible to reach customer service, who refused to refund my money. They claimed that the flowers were delivered and signed for. However, to be fair, I will mention that FedEx also confirmed that they were delivered and signed for. One way or another, I never heard a knock on the door (I was home all day), and the flowers weren't there. I finally had to dispute the charges with my credit card company. Fortunately, Visa refunded my money. BE CAREFUL!! No, I would not recommend using floweria. I had ordered roses to be sent to my girlfriend at the time, three months in advance of the day that I needed them. The day just so happened to be the day that I planned on proposing to her to marry me. My credit card was charged about a week after I placed the order and I figured that everything would be taken care of. I had used floweria before with no problems and with relative ease. I needed to use someone I trusted seeing how we were on vacation on Marco Island in Florida. The day came and no flowers had shown up by the time they were supposed to. I called their customer service line at about 9:30am and they told me that they had no such order on record and that I must have made a mistake and ordered from someone else. I was able to pull up my order online and verify the price and give them my order number, which they could not verify nor find that I was charged. My bank account told another story. After arguing with customer service for about 45 minutes they told me that they would call me back within 30 minutes. Still no call after 2 hours. At this time I was panicing because not only had my luggage not arrived to me from my flight that I flew in on 4 days prior, I was running out of time dealing with flowers that I had spent nearly $70.00 on for this speacial occasion. Not knowing the area and where to get flowers, I was less than ready for possibly the most nervous day of my life to that point. After several calls, they finally came to a solution. They would have to order flowers from a local florist. One catch, however, the $70.00 that I had paid them was not enough money to get flowers delivered from a local florist. They wanted me to pay another $50.00 for the difference in price for roses and delivery from the local shop. I was shocked that they wanted me to pay for a mistake that was all their fault. I reminded them that I had ordered these flowers three months in advance to avoid a problem like this. I got nowhere with anyone that I spoke to on the phone. I was finally was able to convince them that this was their fault and not mine. However, I still ended up paying another $25.00 for the roses that finally showed up from the local florist at nearly 5:00pm. The flowers I got definitely were a much better quality than the roses that I had gotten from floweria my previous 4 orders. I have not used floweria again since this incident occured and never received an apology from them. It has been 3 years since and I just reminded myself why I am not going to order flowers from them this year when we go to Marco Island.