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Your laptop keeps restarting how do you fix it i believe its a virus but can i just completely clear my laptop clean?
Wiki User
∙ 14y ago
It's a BIOS problem. First switch off the laptop, unplug the power source and the battery. Also all the peripherals like USB pen drive's, internet cables and if you use a wifi mouse also.
Then press the power button for at least 30 seconds to o make all the electrostatic energy reminiscent on the computer do discharge. This is very important.
Next you will need to disconnect the internal small battery that maintains the clock always working and the BIOS awake. It's like a car electronic key battery. Some models have the battery evolved in a kind of plastic black, blue or red tight "bag" connected to the motherboard trough a 2 wire very small plug. Other you can see the battery shinning in a proper slot. Look for instructions at YouTube or Google about removing the BIOS battery of your computer brand.
After successfully removed or disconnected the battery you need to wait about 20 minutes before plugin it again. This procedure ressets the BIOS.
Close the cover, put back the power battery and turn on your machine. It should solve the problem.
If it does, run malware bytes free trial and scan your machine. Repair, delete our quarantine the bad things you will find.
After that download and run AdwCleaner and scan again your machine.
You are welcome to ask more questions if you need.
Good luck.
José Freire
Wiki User
∙ 14y agodon't bother fix it. use recovery cd
José Freire
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