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First of all, go to Task Manager and end tasks related to the encrypting procedure; make sure the computer is disconnected from the internet. After that, write down the code that the swindlers want you to send by email. In this case you don't need to record it on your PC in a text file because it can be encrypted by the virus.

Your next step is to try deleting the encrypting virus with some specialized software. You can try several ones one by one, but if your PC has got an antivirus installed, your installation of another one may result in conflicts and incorrect work of the computer.

As you do it, wait for a decryption program to be published by leading antivirus developers. In addition, you can send an encrypted file and the code to an antivirus developer website. If you have an original version of the encrypted file, it is recommended to send it too. It may help the specialists decrypt the file quicker.

Also, there are applications provided on a fee-paying basis, which can eliminate almost al types of ransomware, with additional protection for local and network drives.

However, these utilities cannot decrypt files - they can only stop the virus from encrypting them. Anyone would like to find such functions in antivirus software, but now a user has to keep a whole band of programs to feel protected: an antivirus, an antimalware utility, and now - a specialized utility to defend the PC against such as Anti-ransomware and Anti-exploit.

There is an article on this topic: hetmanrecovery.com/recovery_news/what-should-i-do-if-files-are-encrypted.htm

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