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Software, or more precisely, a software program, is a set of instructions that instruct a given software program as to what function or functions it must perform on a computer. People who develop software programs are referred to as "programmers" and use specific "programming languages" such as "C++" that act as an interface or liaison between the human programmer and the non human computer. While a programmer may take every precaution to develop a perfectly functional software program, programmers are human and as such, may have overlooked to include certain instructions in his/her software program causing the software program to react unpredictably if and when when it encounters a situation that was not programmed for. Trouble shooting is a sort of reverse engineering. It involves the intervention of either the original and/or another programmer(s) to examine, detect and repair a software program that is performing in an unstable and/or unpredictable manner.

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