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Their main expectation is that the care worker/nurse/doctor meets their needs. Other expectations can also be:
- to be treated with respect
- to be treated as an individual
- not to be discriminated against
- to be allowed access about themselves
- to be able to communicate using preferred methods of communication and language.
- cared for in a way that meets their needs and takes into account their choices.
(BASICALLY THE RIGHTS OF A PATIENT!)
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∙ 12y ago
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How does consumer expectation affect demand for certain goods?
Expectations of future events affect the current demand for a good or service.
How does stimulus program through the money multiplier affect the money supply?
There will be some start up costs to get this going but eventually the community will be saving money. It allows the people receiving money to create their product or provide their service for more people to consume, creating profit.
If people have rational expectations they will never make forecasting errors and the economy will always remain at the full-employment level of output Comment on this statement?
The statement is wrong. Rational expectations hypotesis says people do not make errors in a systematic form. People make errors, but are able to correct them instead of repeat them.
How do you Rational and Adaptive expectations differ?
Adaptive expectations: assumes peoples' behaviour is totally correlated to past behaviour. History is the dominant factor in choice. Rational expectations: assumes people's behaviour is mostly correlated to acquisition and use of any information about the choice at hand. Rationality is the dominant factor in choice.
Distinguish between change in demand and change in quantity demanded with the aid of a diagram?
A change(shift) in demand refers to a change in the amount of a product or service demamded in regards to changes in expectations,income,demographics,substitutes and expectations and will cause a "shift" in the demand curve. A change in quantity demanded refers to a change of the inputs(resources required to produce that good or service) required to produce the goods or services being demanded. If the price of producing the good or service changes then the quantity demamded will "change" causing a movement along the demand curve.
Why do you put expectations on people?
you put expectations on people to make them do better.
What is quality service delivery?
Meeting your customers expectations.
Describe how your organisation's service offer meets customer expectations?
First, you should research the expectations of your customers. Then, in order to meet those expectations your organization needs to set service standards that are defined in terms of customer expectations. Now that terms are set, you should develop operational plans that detail how to achieve the standards of service. These plans should be implemented and continuously monitored for success.
What is the customers evaluation of a good or service in terms of whether that good or service has met their needs and expectations?
Satisfaction
How would you define a knowledge gap?
Knowledge gap --The difference between the consumer's service expectations and management's perception of consumer's expectations
What are the french expectations when it comes to customer service?
To tell them all to do it their selfs!!!!!!!!!!!!!!!
What is the meaning of fuzzy expectations?
fuzzy expectations exist when customers expect a service provider to solve a problem but do not have a clear understanding of what should be done.
Why does your phone say Service not Available you know the service has not run out on it?
"Service not available" means you are in an area that is not receiving a signal.
What different companies offer a mail receiving service in the Washington area?
In the Washington area, there are at least six different mail receiving services. Up Front and Forward, Letterlock, Matheson Postal Service, and McFrugals Parcel Service.
What is the definition of service quality?
Service quality is having vast meaning. And it is in the customer mind what he wants and it can be defined as expectations of customer towards the service or product.
Do people with high expectations of themselves have high self-esteem?
Typically, people with high expectations of themselves do have high self-esteem.
How you provided service to a client beyond their expectations?
I should meet their needs in order for me to satisfy them
