i need how to talk to call conversation
can i have the conversation between agent and customer in call center
i don't know the other examples of call center conversation..
A call center call would start of with the call center agent introducing themselves and asking how they could help. The customer will state the question or complaint and the call center agent will come up with a solution or answer their question.
jm
example of telephone conversation
A call center associate will answer the phone for a company, giving some type of customer support. If you were a call center associate for a bank, for example, you would more than likely be fielding customer inquiries about bank balances and other items related to their account. A call center usually will have a large amount of people working in cubicles answering the phone for a company or even a number of companies.
There are many reasons why someone may be interested in joining a call center. They may have been helped by a call center in their past for example.
challenge because first time to apply a call center agent.
Outsourcing
There are many types of software that can be used to monitor for call center performance but Critical control point (CCP) giving extra future like effective call center scheduling, agent monitoring, call recording and Performance Management for your contact center.
i am fine