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Power: the potential ability to influence or change the course of events, others' actions and behaviour, and resistance; power in organizations is can come from dependent on personal characteristics, possession of scarce and valuable expertise or resources, history of success, formal position in the hierarchy and informal network.

There are three variant of power in the organization:

  • Influence: an informal source of power, often used in interaction when someone develops the ability to induce or persuade others to act in such a way that they would not act in the absence of this influence
  • Authority: a legitimate/formal source of power by means of the organizational hierarchy and status of individual;
  • Coercion: a source of power (formal or informal) where the control of behaviour of individuals by another comes as a result of the ability to offer or restrict benefits or inflect punishment onto the individual; this is often a negative source of power that breeds resentment and desire to get back at the person
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