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The Royal Bank of Scotland is very much aware of a number of scams that intend to take money from unsuspecting people. Their website devotes several pages to the subject. Please see discussion comments for those and other links regarding banking scams.

One of the most common scams is called "transfer fee scam" or "advance fee scam". The "mark" or selected victim is sent a barrage of emails encouraging friendship, then enlisting their help. There is usually some very sad tale of woe, like

  • Their family died (sometimes killed by rebels)
  • They escaped harm because they were elsewhere, like away at school
  • The poor soul is now in a refugee camp or in somewhat dire straits
  • The dead parents have large sums of money in a bank that is inaccessible to them.
  • They need someone to act as an agent to access their money. This is where the mark becomes useful.
  • The scammer provides bank employee names and contact information.
  • The 'bank' requests documents, bank account and personal ID information from the mark, supposedly to validate their ID and the account to which the money is to be transferred.
  • The 'bank' may also required a transaction fee.

The end result is that there is no bank account awaiting transfer, the transaction fee disappears into the pockets of the scammers along with the contents of the victim's bank account.

If you receive any messages even vaguely similar to the above scenario

  • Do not respond to the emails
  • Do not contact, phone or email the contacts provided
  • Do not send your account information, any personal ID documents, or any money to the 'bank' involved.
  • Do not depend upon social media sites to verify the contact information. Scammers have the same access that you do and will very happily say that everything is valid.
  • Contact your own bank about the scam.
  • Consider reporting the abuse to the internet Service Provider that the scammers use.

No, it is a scam they are trying to steal your money.

No. Any information found using the name of Nelson Smith at the Royal Bank of Scotland indicates that the request is a Scam and there is no such person at the Royal Bank of Scotland, nor is there a position called "Transfer Officer".
There is no job titled "Transfer Officer" at the Royal Bank of Scotland.
Mr. Oliver Stocken is a fictional Bank Employee used in 419 E-Mail Scams.

Previous work includes roles on UPN's long-running situational comedy "Moesha" starring Brandy Norwood.

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