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Difference between customer care and customer service?

Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.


How do you apply for a job as an infomercial operator or customer service?

== i know i have a ability to work on your company because of my skill and knowledge that i can apply on this job because on my previous job is a customer service job that i have to apply it. because i love to serve with any kind of people. =


What is the job of a sales coordinator in a freight forwarding company?

A sales coordinator in a freight forwarding company is responsible for supporting the sales team by managing customer inquiries, preparing quotes, and coordinating logistics solutions. They facilitate communication between clients and various departments to ensure smooth operations and timely delivery of services. Additionally, they may assist in tracking sales performance, maintaining customer databases, and preparing reports to help drive sales strategies. Their role is crucial for enhancing customer satisfaction and streamlining the sales process.


What does a crm company do on a day to day basis?

A CRM company's daily job is customer response management. This includes relaying information to the public, relaying questions and concerns to the company, and ensuring customers are happy with their company.


What are the importance of the customer to the manager job?

The customer is very important to the manager. The manager must make it his job to make sure that the customer is always satisfied.

Related Questions

A statement of peoblem on the the topic 'the influence of motivation on job satisfaction of nurses'?

write a statement of problem on the topic ' influence of motivation on job satisfaction of nurse'


What is customer relationship officer?

A customer relations officer takes care of customer concerns and a addresses customer feedback. Basically their job is to make sure that overall there is great customer satisfaction .


What is the difference between job satisfaction and organisational culture?

Job satisfaction is a state wherein a worker feels happy with his work. Organizational culture is a system, shared values or norms within a company, and it can affect job satisfaction.


What did you find the most demanding about your job?

The most demanding in food industry is customer satisfaction and organization


What are the objectives of job satisfaction in an organization?

· To discover the various expectations those determine the satisfaction level of employee(s). · To measure the level of satisfaction of employees with respect to the company. · To judge the level of job satisfaction of employees on various parameters. · Working conditions · Salary structure/ Perquisites/ Other benefits · Relationship with employees of company · Policies of company


Difference between customer care and customer service?

Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.


What are the job satisfaction for employees working in insurance company?

It varies from person to person and company to company. It definitely isn't an exciting job, but I personally don't go to work to get excited, I work to get paid. I like it a lot, but I don't have any statistical information on overall industry job satisfaction.


What things do you look for in a company?

Job satisfaction, decent/appropriate pay and perks.


What has the author Malcolm Vass written?

Malcolm Vass has written: 'The influence of intrinsic and extrinsic satisfaction on the general job satisfaction of expatriate employees in Indonesia'


What are the effect of job satisfaction on customer satisfaction?

AnswerYES there is a relation between employee job performance and customer satisfactionBecause if job performance for employee is very high that is mean he is acting well in his organisation, then he could deals perfectly with customers and their requirements----------Yet another tentative: Yes he could deal with requirements, but will he ?The answer should therefore be yes, *overall*, for as long as there is an effective (formal or informal) performance system or framework (including motivation) orienting the actions of a majority of employees towards customer satisfaction. Moreover, there will always be less productive / effective members of staff, and also there will always be job profiles which do hardly have a visible impact on service quality. Which is why I insisted on the word overall...As this seems quite obvious I think the question should be reformulated to check whether there is a relationship between employee satisfaction and customer satisfaction, which was partly answered positively via the link provided.


What is the main benefit for owners of implementing the through-put program?

Customer sastifaction Employee job satisfaction Increased profitability


Do veterinarians have a high job satisfaction?

the have an extremely high satisfaction in their job.