answersLogoWhite

0

Depends on Customer Refund Policy for your individual company.

Listen to the custom and reason for return.

Assess the product, has it been damaged since it left the shop;

Was this caused by a fault in the item.

If the customer has a legitimate reason for asking for a refund and the item is in a resale condition - apologise, issue refund.

User Avatar

Wiki User

13y ago

What else can I help you with?

Related Questions

How do you handle a born again customer?

The same as you would any other customer, with courtesy and respect.


How would you handle a situation with a rude customer?

still be patient


How would you handle a customer complaint to avoid suit?

I would do every thing in my power an or with some help to give the customer what they want and make them happy.


How you would handle customers?

The best way to handle customers is with patience and understanding. It is best to put yourself in the shoes of a customer and visualize how you would want to be treated,


How would you handle a situation where a customer is dissatisfied with the quality of a product?

As a boutique manager, the way you handle customer complaints and dissatisfaction directly impacts the reputation and success of the business. It’s not just about solving a problem, but also about preserving and enhancing the customer relationship. This question allows the interviewer to assess your problem-solving skills, your ability to handle pressure, and your commitment to customer satisfaction.


A customer complains that he was short changed what would you do?

This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.


How would you handle an angry customer if you gave her the wrong change?

Give her the correct change and apologize.


Can you give 5 examples of the word insisted in a sentences?

Sam insisted he was right. My sister insisted on having cake for breakfast. My mother insisted we were going to be late. Yesterday, I insisted that we had lunch early. My mother insisted that I take an umbrella as she thought that it would rain.


Give an example of the steps you would follow to take care of an angry customer?

Give an example on the steps you would take to take care of an angry customer


How would you handle complaints from a customer to avoid legal suit?

Agree with what they're saying and do not argue. After all, "the customer is always right". Let them know you'll do the best you can do resolve any issues and help them out. If you're unsure what to do, ask your boss questions or direct the customer to talk to someone who will know how to handle their problem.


How do you handle an irate customer who starts yelling and will not quit?

Personally, I would call security, or the police. You should not be subjected to such abuse.


Fred insisted that he would be driving his own car in the rally?

please change thıs sentence to dırect speechFred insisted that he would be driving his own car in the rally.