The participation of government and private-sector subject matter experts (SMEs) should be gained during the "Define" step of the Product Support Strategy Process Model. This phase is critical for establishing a clear understanding of stakeholder needs, requirements, and expectations, which are essential for developing a robust product support strategy. Engaging SMEs early helps ensure that the strategy is informed by relevant expertise and insights, leading to more effective support solutions.
Understanding requirements in terms of performance
tmrr phase
Since most businesses rely on technology in almost every aspect the IT strategy is there to support all of the business strategies at the point of the dependency.
Mass customization is an operations functional strategy. According to the text, mass customization requires flexibility and quick responsiveness. Appropriate for an ever-changing environment, mass customization requires that people, processes, units, and technology reconfigure themselves to give customers exactly what they want, when they want it. The result is low-cost, high quality, customized goods and services. Mass customization is one way to support a differentiation strategy in a hypercompetitive market in which customers are demanding a highly differentiated product at a reasonable price. The customer is primarily interested in purchasing a product designed to its own specifications and delivered where and when it needs them. Even though price may be secondary to specific product characteristics, it cannot be significantly higher than the price for a mass produced good.
The participation of government and private-sector subject matter experts (SMEs) should be gained during the "Define" step of the Product Support Strategy Process Model. This phase is critical for establishing a clear understanding of stakeholder needs, requirements, and expectations, which are essential for developing a robust product support strategy. Engaging SMEs early helps ensure that the strategy is informed by relevant expertise and insights, leading to more effective support solutions.
Understanding requirements in terms of performance
The Product Support Strategy Process Model is designed to ensure that products are supported effectively throughout their lifecycle, focusing on reliability, maintainability, and sustainability. It encompasses various phases, including planning, development, implementation, and continuous improvement, to optimize support resources and minimize costs. By aligning product support with user needs and operational requirements, the model enhances overall product performance and customer satisfaction.
Product Support Strategy Sustainment Schedule Metric Data Operation and Support (O&S) Data
Production Support Process Model
Document data regarding supportability (Data Repository)
Revising
support services
tmrr phase
aligning compensation strategy with hr strategy and business strategy would simply mean that the designing of a company's compensation strategy should be in such a way that it should support its HR as well as business strategy.
publish your personal strategy on the office's web page
The marketing strategy of a launching a product can be Do a survey and analyze the similar types of products that are available in market and why they are bought by customers. Find out the target customer of your product. Prepare a document explaining about the advantages of your products compared to the other competitor products. Define your marketing strategy : Different types marketing strategy can be SMS marketing, Email marketing, Influencer marketing (post your product launch news on Instagram, YouTube, Facebook, Blogs, Twitter, LinkedIn, WeChat, e.t.c) Use Google Ads to promote your product Upload product videos in different social media sites Reach out to the top publications in your industry Give importance to your customer support. The most important things are keep updating, refining your marketing strategy according to feedback you received, give importance on the target customers and their satisfactions.