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What makes a good customer service assistant?

good customer assistant should always be happy to assist the customers with all enquires and complaints.a good customer tries to find the solution of the enquires no matter how difficult it is.customes like to a service assistant smiling all the time,which you love and care for your position.thanks


Why is it important to respect customer and organisation confidentiality?

It's the law! The Data Protection Act provides for confidentiality of customer information. Customer would be very annoyed if you tell others about them, even if it's nothing personal, just mentioning that you are a client could be bad for business. Money is a private personal matter, and most people don't share that information.


In the product market is purchased by households?

Items and products are purchased by households. These items need to have some value to the household or they will not purchase them, no matter the cost.


How do you deal with a customer making an unrealistic demand?

First, you make absolutely sure the customer's demand isunrealistic. It can happen that a customer wants a product or procedure you're unfamiliar with, so always check on this.Taking your customer's enquiry seriously enough to check whether or not it can be done goes a long way towards making your customer feel you care enough to be interested in them.A great way to turn a customer into a difficult customer is to straight off tell them it can't be done. They'll think you can't be bothered making quite sure whether or not it can be done, and they'll be right.If it's established the customer's request can't possibly be met, tell them so tactfully and make sure you outline the reasons.No matter how stupid or useless you consider the customer's needs to be, never indicate you feel this way.The more obstructive you appear to the customer, the more 'difficult' they'll become. In a matter of moments you can turn a customer who's behaving reasonably into a bit of a nightmare.Keep your cool, treat the customer with respect. As a last resort, ensure you have full details of your customer's request (try to avoid even thinking about it as a demand; your reactions will show clearly even over the phone) and promise sincerely to follow it up until you can give them a more definite answer.It doesn't matter what you think or say about the customer once they're out of the store or off the phone, whatever you do, don't let them know you think they're an idiot.Do what you can to fulfil their request or to gather sufficient information to make it clear to them it can't be done and why it can't be done. And if, along the way, you discover it - or an acceptable alternative - can, after all, be done, tell the customer immediately and let them know how pleased you are to have been of assistance.More customers are lost to business forever because of obstructive clerks who seem not to care, than are actually lost by not having their needs met.Consider how you would ideally like to be treated and treat others that way.


What does great customer service mean to you?

Great customer service means treating people like human beings, not like walking wallets. It's about listening, being attentive, and actually giving a damn about solving their problems. Oh, and a smile wouldn't hurt either.

Related Questions

Why does tesco consider good customer service?

Simply because a customer votes with their feet.If a retailer no matter of what size does NOT consider the level of customer service and fails to; encourage in coming customers, meet that customers minimum expectation, provide their goods and services in a manner that is their to continually encourage that customer to return AND to encourage that customer to voice their approval to potential customers it would see sales decline, customer complaints rise and the loyalty of the customer base diminish. In retail there is NO mandatory requirement for a customer to enter your store to buy something if a competitor is selling the sale item. If they are not happy they will simply walk away to the competitor.


Is accounting compulsary for MBA?

Accounting is a requirement for an MBA no matter what the specialty.


What is the age requirement for secretary of state?

It doesn't matter as long as the Senate consents.


What great custome service means to you?

Great customer service means that the customer is always right no matter what situation you are in.


What is the nature of matter waves?

Matter waves have both particle and wave nature. This concept was first put forward by Ervin Schrodinger I believe. There is also a formula for calculating different entities of matter waves.


Is Business Computer Introductory Skills a college elective?

In some programs of study it can be an elective, and in many it is a requirement (especially in business). Still, everyone should be computer literate no matter what their filed of study.In some programs of study it can be an elective, and in many it is a requirement (especially in business). Still, everyone should be computer literate no matter what their filed of study.In some programs of study it can be an elective, and in many it is a requirement (especially in business). Still, everyone should be computer literate no matter what their filed of study.In some programs of study it can be an elective, and in many it is a requirement (especially in business). Still, everyone should be computer literate no matter what their filed of study.In some programs of study it can be an elective, and in many it is a requirement (especially in business). Still, everyone should be computer literate no matter what their filed of study.In some programs of study it can be an elective, and in many it is a requirement (especially in business). Still, everyone should be computer literate no matter what their filed of study.


Definition of customer perception of quality?

Customer perception refers to the process by which a customer selects, organizes and interprets information / stimuli inputs to create a meaningful picture of the brand or the product. Three stage process that translates raw stimuli into meaningful information


What gender are market sheep?

Doesn't matter. They are for slaughter.


Are you a sponsor for consumer market prospect?

no, as a matter of fact i am not


Do all beneficiarys have to be present at the reading of the will?

There is no requirement for a reading of the will so whether all are there or not doesn't matter.


What is the formula for calculating height?

It's 1/2 squared times V divided by M V( velocity) M(matter)


Is it better to use volume or mass?

It depends what you are calculating. Volume is the amount of space on object occupies; mass is the amount of matter in an object.