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The corporate sector includes a variety of industries producing goods or services. BPOs specialize in outsourcing specific business functions to third-party providers, aiming for cost-effective solutions.

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Where can you find a free list of BPO Companies in India?

There is no one list if the question is focused on Broker Price Opinions (BPO). The service is provided by a licensed real estate agent or broker and generally the client is a lender who is dealing real estate loan that is in default. Most agents work in a specific market and each market will have different agents who provide BPOs. You can check with the local licensing board, Realtor board or just check the listings to see which agents are handling the foreclosures.


How do you start new bpo company?

Name: Jeyaganeshemail id: jeyaganesh4@gmail.comStarting a BPO – a business planThe owners always need to have a proper business plan in order to set up a successful BPO. Ideally, they should go for a BPO market segment where they have the requisite skill. They should also have a clear idea about the number of clients they will want to deal with at various stages of their operation.To start with, the entrepreneurs should provide these companies their resumes as it is crucial to have a proper profile at the initial stages. They should also be ready to make minor adjustments to their desired pay structure at these stages.Following are the major components of a business plan:Business goalsLogisticsFinancial requirementsStaffing plansStarting a BPO – the application processThe application form for a Business Process Outsourcing entity differs with respect to various entities. With some organizations, the application procedure is easy as they have online application forms that can be filled out.In case of other companies, the owners need to get in touch with them directly and then arrange for a meeting where they will be able to highlight their abilities and experience. The owners should remember that with higher complexities their chances of success and staving off competition will be better.It has often been seen that companies take a lot of time to reply. The entrepreneurs need to keep track of any progress in this regard. At times, they need to take the initiative and call up the companies where they have applied and get the latest information regarding their application.The following table provides a comparative representation of the application procedures necessary for domestic and international call centers when it concerns the Department of Telecommunications of India:Domestic call centersInternational call centers Demand draft of specified amount drawn in favor of Pay and Accounts Officer (HQ) DoT. This is used as processing fee.Demand draft of specified amount drawn in favor of Pay and Accounts Officer (HQ) DoT. This is used as processing fee. Address of every location connected with leased lines or PSTN lines with incoming facilities onlyAddress of the location of every Indian and international terminal with IPLC connections Bandwidth of lines that have been taken on leaseBandwidth of lines that have been taken on lease and the reasons to justify the same Amount of call center seatsAmount of call center seats The organizational Memorandum of Article of AssociationThe organizational Memorandum of Article of Association Schematic representation of the call center plan and total details of equipments being used Schematic representation of the call center plan and total details of equipments being used Name of clients. If clients are yet to be procured then the information can be provided prior to starting the serviceName of clients. If clients are yet to be procured then the information can be provided prior to starting the serviceNature of business operationsProof of business type and contracts signed with end customers Starting a BPO – the important detailsWhen an entrepreneur is trying to make repeated applications to a client that is yet to come back with an answer, they can highlight the following aspects:Weekly market statisticsMailing memorable items on a regular basis - this can include holiday postcards and sports schedulesPromotional items that have the applicants’ contact information and company logoIt is crucial that the lenders and banks have a positive image of a BPO. The entrepreneurs can start operations by researching for an updated list of companies that need to hire BPOs. The best way to achieve this is to procure a list from a well known provider of such information.Starting a call center – important business decisionsThe basic factor in starting a successful call center is deciding its nature of operations. Following are the major options available in this regard:InboundOutsourceOutboundStarting a call center – guidelinesThe call centers are registered, as per the company established rules, under the Other Service Provider category. They can serve Indian companies on a non-exclusive basis. To start with, they are allowed to operate for a maximum period of 20 years following registration.The call centers can avail 100 percent foreign direct investment. But they need to make sure that they inform the relevant authorities before they change the equity structure or their Indian or international partners. The applicable regulations also have to be followed in this regard.The resources can be procured from authorized sources only. The local leased lines need to be taken from certified service providers and the IPLC has to be collected from certified operators of International Long Distance services.The service providers normally assess the network diagram and provide resources to the OSP. This is done according to terms and conditions of the approval and prevalent policy guidelines pertaining to the concerned service provider. The service provider and the OSP, both, will be held accountable in case there is a violation of rules.Normally domestic call centers are allowed to be set up on separate infrastructures. But requests for establishing a call center on an existing private network are judged on a case by case basis.Two domestic call centers of the same organization can be interconnected but only after obtaining the necessary permission from the DoT. The permission is provided in case of the following situations:RedundancyLoad balancingBack upHowever, domestic call centers are not allowed to interconnect with their international counterparts. PSTN connectivity is also not allowed in the following cases. They are allowed to handle both inbound and outbound calls.The Indian end of an international call center is allowed to avail IPLC and internet connectivity in the same LAN. However, this permission is provided on the grounds that there shall be no transfer of data and voice traffic from the ISP through the call center’s IPLC.If the company wants to increase an approved IPLC’s bandwidth then it can approach a certified ILD directly and inform the DoT within 15 days of the same. In case, it wants to add or change the POP, then the application needs to be sent directly to the DoT itself.International call centers are allowed to interconnect with “Hot Sites” for getting back up and operating during any disaster. However, this permission is only given if international call center owners have provided the following facilities:An exclusive router or server at the hot siteA locally leased line that connects the IPLC provider to the hot siteLocal lease lines to the dedicated server at the hot siteThe hot sites can only be used during the disaster. The process involves a request to the IPLC provider to change the IPLC towards the hot sites. In such circumstances, the DoT has to be informed as well.The international call centers belonging to the same company can also cross map their seats for using them during any disaster. Under normal circumstances the actual call center will use all the seats but in abnormal situations they will have to leave the cross mapped seats for the other international call center. The DoT has to be informed in these cases as well.


Related Questions

What is the difference between IT and BPO?

IT is Information Technology and BPO is Business Process Outsourcing. BPOs are also categorized by ITES (Information Technology Enabled Services)


Where can you find professionals with BPO experience in health care?

send email to bpos.1011@live.com


Why bpo work at night?

BPOs work at night due to different time zones, as they work in countries which have different time zones.


Why do want work in bpo?

for better prospects what the bpos gives than the hotel industry


What do you call the people that sit in there office and answer phone calls from costumers?

They are generally called Receptionists.Now a days, in the BPOs those attending customer phone calls are service providers or any other technical connotation as might be applicable to them.


Why to join bpo industry?

BPO sector is fastest growing sector, now with the growth rate of 32.6% and increasing day by day. the reason why I want to see myself placed in a BPO is I'm interested in this particular field, moreover,it's among the few sectors which provide the facility of learning while earning. We'll get to know lot of new things and different exposure to different people while handling customers by which we can gain knowledge. In BPOs, unlike other industries, individual talents are appreciated, so the growth of the individual on his own capacity, and when any individual grows he plays some role and gives some contribution for the development of his company such a feeling gives job satisfaction. for further details..... email at shaileshgururani097@gmail.com


What is captive bpos?

When a company establishes its own reputed BPO company for carrying out one or more of its process it is called a captive BPO. By establishing its own BPO the parent company reduces cost by saving on margins, is able to create a pool of expert people for performance of the task and reduces the risk of leakage of confidential information.


Is it wear jeans and shirt in company?

Although such an informal attire was frowned upon in big Multi-national Companies, the influence of the BPOs culture has spilled over to other companies now; hence employees wear a pair of Jeans and a shirt with an open collar to work, without feeling hesitant that they may be badly turned out!


What does the acronym BPO stand for?

The acronym BPO stands for Brokers Price Opinion. It also stands for Business process outsourcing. Brokers Price Opinion usually are involved with foreclosures and shorts sales. Business Process Outsourcing works with businesses.


What are the livelihood in region 4-A?

Livelihoods in Region 4-A (CALABARZON) include agriculture, manufacturing, tourism, and services. This region is known for its production of crops such as rice, fruits, and coconut. Manufacturing industries include electronics, garments, and automotive. Tourism is also a significant contributor, with popular destinations like Tagaytay and Batangas attracting visitors. Additionally, service industries such as BPOs, real estate, and transportation play a role in the region's economy.


Where can you find a free list of BPO Companies in India?

There is no one list if the question is focused on Broker Price Opinions (BPO). The service is provided by a licensed real estate agent or broker and generally the client is a lender who is dealing real estate loan that is in default. Most agents work in a specific market and each market will have different agents who provide BPOs. You can check with the local licensing board, Realtor board or just check the listings to see which agents are handling the foreclosures.


Pricing strategy used by Genpact India bpo?

Most BPO's adopt either Input or Output based pricing model based on the service with the ARC & RRC concept built in. However in case of certain strategic level partnering, outcome based pricing may also be adopted as it seeks to transfer both risk & reward to both the parties, vendor and customer. Hope it helps...No one would give company specific information as that would be illegal, but this is mostly what BPOs and ITes follow. Abhishek Sharma, Financial Planning/Analysis & Pricing Expert.