Being customer-oriented involves actively listening to customers' needs and feedback, ensuring their concerns are addressed promptly and effectively. It requires a commitment to providing exceptional service and creating positive experiences at every interaction. Additionally, understanding customer preferences and anticipating their needs can help tailor offerings that resonate with them. Regularly seeking input and continuously improving based on that feedback fosters a strong customer relationship.
customer oriented organization is to create a company that focus on the customer need .
literary-oriented.
Adidas, ibm tese are sale oriented company
hey
by providing more customer-oriented service rather than product-oriented service.
Customer oriented goodwill can refer to actions on behalf of the customers by store owners such as free items, gift card drawings, and half price days on certain items.
A company is considered market-oriented if it prioritizes understanding and responding to customer needs and preferences in its products and services. Indicators of a market-oriented company include regular market research, customer feedback mechanisms, and a flexible approach to adapting strategies based on market trends. Additionally, such companies often emphasize cross-functional collaboration to ensure alignment with customer demands across departments. Finally, a strong focus on customer satisfaction and long-term relationships reflects a market-oriented mindset.
Sales is a narrow concept. It is Money oriented , whereas Marketing is a broad concept. It is a Money and Customer satisfaction oriented....When customer is satisfied with product only then he'll purchase that product..
A marketing-oriented company and a market-oriented company both focus on understanding and meeting customer needs, but they approach this goal in slightly different ways. Here's how they differ: Customer Focus vs. Market Focus: Marketing-Oriented Company: This type of company primarily focuses on its existing products or services and seeks to promote and sell them to customers. They may use market research and customer feedback to refine their marketing strategies, but the core emphasis is on promoting what they already have. Market-Oriented Company: A market-oriented company, on the other hand, places a higher emphasis on continuously studying the market and customer preferences. They are more adaptable and open to changing their product or service offerings based on the evolving needs and trends in the market. They are proactive in identifying emerging opportunities and threats. Product-Centric vs. Customer-Centric: Marketing-Oriented Company: Such a company is often product-centric. They develop products or services first and then create marketing strategies to sell them. Customer needs are considered, but they may not be the primary driver behind product development. Market-Oriented Company: A market-oriented company is customer-centric. They prioritize understanding customer needs and preferences before developing or modifying products and services. Customer input guides the product development process, ensuring that the company delivers what the market demands. Long-Term vs. Short-Term Focus: Marketing-Oriented Company: These companies may focus more on short-term sales and promotional tactics to boost immediate revenue. Market-Oriented Company: Market-oriented companies often have a long-term perspective. They build strong customer relationships and invest in research and development to stay relevant in the market over time. Market Research vs. Customer Relationship: Marketing-Oriented Company: They may conduct market research to identify target audiences and promote products effectively. Market-Oriented Company: Market-oriented companies not only conduct market research but also establish strong customer relationships. They engage in ongoing dialogue with customers to understand their evolving needs and preferences. In summary, while both types of companies aim to satisfy customer needs, marketing-oriented companies tend to prioritize their existing products and short-term gains, whereas market-oriented companies put the customer at the center of their business strategy, focusing on long-term success and adaptability to changing market conditions.
Marketing Oriented: Company focus primarily on customers needs and wants based on reliable data. Sales Driven Companies: The main objective is sales and customer's needs are competely ignored
I think there is a problem with the way the question was posed.. All organisations are sales oriented... It should have read "customer and relationship" oriented... A production oriented company according to <http://www.moneyglossary.com/?w=Production+Oriented+Company> looks at what it can manufacture rather than what the market needs. According to <http://www.allbusiness.com/glossaries/production-oriented-organization/4956609-1.HTML> a production oriented company is only concerned with producing goods such as cars... Without worrying too much about other aspects such as the customer and long term relationship building....
IT IS THE PROOF OF EVIDENCE OF QUALITY ASSURANCE ORIENTED FIRM IN TERMS OF SERVICE TO ITS CUSTOMER