-CUSTOMER NEEDS ARE PRODUCTS AND SERVICES THAT ARE NECESSARY TO BUY, i,e FOOD
- CUSTOMER EXPECTATIONS ARE THE CUSTOMER'S WANT AND NEEDS USUALLY EXPRESSED IN TERMS OF VALUE, PRODUCT, FEATURES, CUSTOMER SERVICE AND AFTER SALES SERVICE.
The best way to identifying a customers need is to ask them. We should ask if there is any way we can help or assist them given what situation they are in.
how can you identify the customer's needs for information and advice?
real needs stated needs unstated needs delight needs secret needs
How do you identify your customer needs? How do you gain trust from your customer?
By asking the customer that they want
For a private limited company, it is important that customer research is carried out to identify a customers needs and expectations, in order to produce a product or service which is suitable in price, quality, quantity etc. This may be down through primary research such as. customer interview, survery etc.
You talk to the customer and ask them. Standing there staring won't do anything. Ask the customer how you can help them, and then help them in any way you can. The customer always comes first.
Customer needs is what the Customer needs!
Describe a time when you had to identify a customer's need
AS a marketer company can not create people needs because needs are the state of felt deprivation but it can identify customer needs and create value for them. for further detailed: alam6699@yahoo.com
Salesmen know how to identify and relate to the customer. It is all about trying to make the customer comfortable. A good quality of a salesman is that they know how to best appeal to what the customer wants or needs through understanding their body language.
what is the customer needs in hospitality
Stated needs : Inexpensive Mobile Blackberry Real Needs : Operating Cost to be low not the initial Cost. Unstated Needs : Good Service from dealer Delight Needs : extra Services included Secret Needs : SMART CUSTOMER