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The lock mechanism is cable operated but the exterior door handle does not directly pull the cable which attaches to the lock mechanism. As far as I can tell this "pulling" mechanism is rather like that of a clutch/automatic pencil. When you pull the handle you initiate a two stage operation. First the handle clamps on the cable and then it begins to pull it. VW probably invented this to make the car more difficult to break into; sadly, however, it does not last as long as latches on most other cars (all the door handles on my '92 Lexus still work). I managed to make a linkage out of wire to couple the door pull directly to the lock. This makeshift repair has lasted for about 4 months so it may be a permanent fix. It is this sort of inadequate design that will make me choose Japanese again next time. Part 2 Problems with the locks can also be caused by the locking logic/software but you need the VaGcom to diagnose/reset a problem of this type. See also this site which is well illustrated. http://www.taligentx.com/passat/maintenance/doorlockmechanism/ Would you ever buy another VW?

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Q: On your 1997 passat the passenger door doesn't open any suggestions your drivers door was the same way but was able to open from the inside so you could fix the outside handle?
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