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Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"

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16y ago
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Q: What is the difference between good and excellent customer service?
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the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.


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Where you have provided excellent customer service?

Employers can provide excellent customer service by assisting customers who have questions. Employers may also provide excellent service by offering discounts to customers when possible.


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What makes service excellent will vary from person to person. Excellent service is whatever it is that makes a customer satisfied with their experience.


What is the difference between sales and service?

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