slap her and call her a C U Nxt Tuesday
Describe a situation in which you have improved the quality of customer service at your business? quality customer service and cost challenges
Getting a quality product to the customer by their due day.
During an interview for a position in customer service, you may be asked to describe a time when you provided excellent customer service. You should give an honest example of doing this. You may have helped a customer with a return or resolved a problem for them.
One major definition of quality is "meeting customer satisfaction." Therefore, customer satisfaction IS quality. Another definition of quality is "manufactured to specifications". That technical definition avoids the issue of customer needs entirely. There are about 7 major definitions of quality. The really important thing to remember is that any real quality includes meeting the customer's needs and expectations. Thus, customer satisfaction is both the end and the means of quality. Sorry for the slippery answer but I was a quality engineer and program manager before being a math teacher.
Customer profit is in terms of quality & price
well, when the customer relate pricing to quality to get the price less than other competetors.
Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.
for eg: for a product required by a customer, the benchmarking will be done by the customer. it means the product is of good quality which the customer was expecting. Benchmarking means the product has relative performance which is expected.
Gaining customer feedback enables a business to focus the quality of their customer service and be more competitive.In business you always strive to improve your customer service as the customer writes your paycheck with the services or products he purchases from you.By getting customer feedback, you can make your customers happier, hence they will buy more from you increasing your paycheck.
Your Customer !
Service quality is having vast meaning. And it is in the customer mind what he wants and it can be defined as expectations of customer towards the service or product.
An example of world class customer service is when a representative finally helps you after you have been getting passed over by others. Often, representatives who take ownership in the situation provide excellent customer service.