Describe a situation where you have taken steps to improve skills and learn new things?
Describe a situation where you had an upset customer or guest, and the steps you took to assist them
Describe a situation where you had to take control of a difficult situation and negoyiate and persuade others to ensure things worked out well?
What are the main things that you must do and not do in your job under legislation that affect your customer service work?
Some of the things that you must do to improve your customer service skills include being nice to the customers no matter what, working hard to resolve problems, and offering things when the company or yourself have made a mistake. Do not do things like yell, curse, or demand things from customers. You also must listen well to improve your skills.
You can improve your deductive skills by becoming open minded, by not prejudging things before looking at them in detail and by pursuing new knowledge every time you have the chance to. You should also not get offended easily, view things in a different perspective, be humble, learn from others, put passion aside and always get your facts correct.
Theory is important, but at some point you have to "get your hands dirty." This is how you develop the physical control you need to do things. Having practical skills can also help you solve problems and create new things.............. practical skills helps build a foundation for you to improve on.. you have to understand what your doing 1st before you can advance in your skill level.
This is a very commonly-asked question on job interviews, particular for positions where you will be doing customer service or working with the public. The interviewer wants to know if you are able to handle a difficult situation without getting too upset yourself-- in other words, can you be a professional even if you are under pressure? For example, did you encounter a customer who was angry or someone whoh was saying rude things to…
One can improve his/her English writing skills by reading how good writers write and reading a lot of good books because this can influence how one writes. Next step is then to apply what you learn through your readings and never forget to practice, practice and practice. Once these things are done, then one is on his/her way to greatly improving his /her English writing skills.
The longest list of things to draw is one of the shortest sentences I know. "Draw what you see." Carry a sketch book with you at all times and whenever you are sitting still, take out your sketchbook and a pencil and draw the things and people around you. If you do this consistently your drawing skills will improve, your powers of observation will improve and you will never be at a loss for something…
Potentially this could be a characteristic of autism, depending on the situation. What you describe could be a meltdown. This occurs when an autistic person is overwhelmed with sensory input or a stressful situation, they experience an uncontrolable emotional outburst such as an angry or agressive outburst.
This job interview question is trying to determine two things - what your definition of a challenging activity is and how you approach challenges and problems. Think of specific problems or challenges that tested your skills and abilities and had positive outcomes. Emphasize how you analyzed the situation, the skills you used to professionally deal with it and what your particular contribution to resolving it was. Always try to end on a positive note. Examples…