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How can organisational procedures help staff to identify and use available oppotunities to promote and enhance service and products to customers?
Wiki User
∙ 10y ago
Organisational procedures help staff to identify and use available opportunities to promote and enhance services and products to customers by
Wiki User
∙ 10y ago
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How can organisational procedures help staff to identify and use available opportunities to promote and enhance services and products to customers?
Organizational procedures provide a structure that can include an awareness of way to promote add on services and products. Organizational procedures can help staff recognize when an opportunity to increase sales presents itself.
What are your organisations procedures and features which affects the way you deal with customers face to face?
identify the organisation's procedures that impact on the way they are able to deal with their customers face to face
Why an organisation has procedures for dealing with customers?
Because if they didn't, they wouldn't make any money.
What might you need to consider when assessing a customers need for urgency?
Each customer or customer group has value expectations. It is therefore, important to know what these value expectations are and to provide high quality service to all. Your organisation will have policies and procedures (or SOPs, Standard Operating Procedures) that apply to the sales and delivery or installation processes that your company offers.Depending on the type of product/service you offer, part of your job includes assessing and determining customer needs with regard to product/service delivery requirements. Just as you expect your suppliers to deliver what you need when you need it, so also do your customers. In some cases you might have to make special arrangements to meet customer needs. When making an assessment you will also have to consider organisational factors such as resource parameters, payment and delivery options, pricing and discount policies, replacement and refund, policies and procedures and levels of authorisation for policies and procedures.
What are the organisational implications of handling customer complaints poorly?
Look at the question as 'what would happen to the organisation if they handled customer complaints poorly?' For example they would loose business as the customers would go elsewhere.
How can organisational procedures help staff to identify and use available opportunities to promote and enhance services and products to customers?
Organizational procedures provide a structure that can include an awareness of way to promote add on services and products. Organizational procedures can help staff recognize when an opportunity to increase sales presents itself.
What are Organisational Codes of Practice?
organisational codes of practice are written by a business to set out it's own standards for customers. Sometimes these are know as Customer Charters, particulary in the public sector.
What are your organisations procedures and features which affects the way you deal with customers face to face?
identify the organisation's procedures that impact on the way they are able to deal with their customers face to face
Why an organisation has procedures for dealing with customers?
Because if they didn't, they wouldn't make any money.
What is organisational structure of reliance communication?
They start with the upper management who runs the company. Then there are assistant managers that help and then the employees who assist the customers.
How to define organizational culture?
It is the set of shared values and norms that control the organisational members interactions with each other and with supp;iers, customers and people outside the organisation.
What services are available to customers after login on the American Express website?
Customers can pay their bills on the American Express as an available service to customers after they login. They can also review their account. They can also manage their spending and track their purchases.
How can you identify the main points of agreed procedures for handling complaints?
first thing that you can do is apologize to the customers u say sorry.complaint and give her/his a new products always make it right to the customers... then smile and say thank you....
What might need to consider when assessing a customers need for urgency?
Each customer or customer group has value expectations. It is therefore, important to know what these value expectations are and to provide high quality service to all. Your organisation will have policies and procedures (or SOPs, Standard Operating Procedures) that apply to the sales and delivery or installation processes that your company offers.Depending on the type of product/service you offer, part of your job includes assessing and determining customer needs with regard to product/service delivery requirements. Just as you expect your suppliers to deliver what you need when you need it, so also do your customers. In some cases you might have to make special arrangements to meet customer needs. When making an assessment you will also have to consider organisational factors such as resource parameters, payment and delivery options, pricing and discount policies, replacement and refund, policies and procedures and levels of authorisation for policies and procedures.
What type of customer service is available at BT?
"According to their web site, the only kind of customer service that is available at BT is to business customers. Even so, they do not guarantee that their products are available to all customers."
What types of email marketing services are available to busineses?
The types of email marketing services available to businesses are: Sending emails to the businesses' customers, sending emails to acquire new customers, and adding advertisements to emails sent to other businesses' customers.
What are the organisational of handling customer complaints poorly?
Look at the question as 'what would happen to the organisation if they handled customer complaints poorly?' For example they would loose business as the customers would go elsewhere.
