How do you fix CD-ROM problems?

Answer 1

If you're unable to open the drive, use a small paper clip to insert it in a very small hole in the front panel of the CD-ROM drive. Use a small paperclip and insert it in the hole. You will feel a sprocket type of wheel. Once you feel that you can push the wheel, do so, the tray will open slightly. You can then pull out the tray entirely using your fingers. If the drive was working properly and is no longer reading, most likely the drive is bad or corruption of the CD-ROM drivers. To eliminate the damaged drive, go to Driverguide, find the drivers for CD-Rom's and reinstall them, you may already have the divers on a CD which came with the computer. There's no charge for signing up. If that doesn't work, you can swap another CD-ROM from an older computer or purchase one at a local computer parts store. "Best Buy" stores usually has very good prices or try EBay. It's very simple to exchange. Open the case, look for the 4 small screws, 2 on each side of the case. Make sure you have the settings correct on the CD-ROM drive. Look at the back of the drive once you pull it out. You'll see 3 settings marked as CS, MA or SL. MA is Master drive, SL is the Slave drive, CS is sometimes used a s Auto, however, it is best to move the "Jumper" ( a very small 2 pin connector, usually black in color, sometimes it varies) it looks like a small square that connects 2 pins. Place this jumper in the same position as the former CD drive. Make sure that the IDE connector cable, Grey in color, is connected the same way. The grey cable has a RED line on one side, meaning PIN#1 which is the pin closest to the power supply cable. Note-make sure the power supply cable is also attached to the 4 pin connector. This may also be your problem if you recently removed or made changes to the cables or jumpers. The RED side of the grey cable needs to be the side which goes into pin#1. If you have 2 devices both connected as Master or Slave, your drives will not function. 1 drive must be Master, the other Slave. Both devices must also be aligned with the RED line on the grey cable connected to PIN#1 on both devices.

Answer-- Microsoft Windows XP

1. Click Start, and then click Control Panel.

2. Click System and Maintenance, and then click System,

3. On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

4. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.

5. When you are prompted to confirm that you want to remove the device, click OK.

6. Restart the computer.

After the computer restarts, the drivers will be automatically installed.

See if reinstalling the drivers fixed the problem.

Answer 2

Buy a new one (most likely it will be DVD-drive, with burning capability).