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How can an employee handle a frustrated customer?
i have to tell him that everything is under control, and i ll stay on the phone until you find a solution to your problem
Why is there a need to study industrial psychology?
Studying industrial psychology helps organizations understand and optimize employee behavior, motivation, and performance in the workplace. It can also aid in creating better work environments, fostering effective communication, and improving overall organizational productivity and success.
How would you handle an employee who upsets you in front of other employees in the middle of a rush?
How would you handle an employee who upsets you in front of other employees in the middle of a rush?
How do you handle a dishonest employee?
If you feel an employee is being dishonest, you need to have a meeting with this employee. Remind the employee that the company values honesty and they will be let go if they continue to be dishonest.
What are some of the problems you encounter in doing your job Which frustrates you the most What do you usually do about it?
Answer I've never had a job that have some sort of problems be they big or small. If I ran into a problem that I couldn't handle I would go to my immediate Supervisor and see if he/she could handle this problem for me. If there was no way I could resolve this problem it was either live with it or move on. I guess it depends on how much of a problem it really is and whether you as an employee can live with it without being stressed out.
How do you handle disobidient employee?
Hi, In an corporate or a semi corporate organisation, when an employee is recuited he his screned throughly before offering him a job. Similarly there is no one called a disobedient employee in an organisation. Its his attitude which makes other to think that he is disobedient. Check the age of the employee and his experience in the organization. If he is senior ( not in designation) give respect to his feelings and do not touch his ego. he will be your best resource If he is junior, try to understand what makes him disobedient and try to solve his problem. IF the problem persists then, its clearely an attitude issue. Act Professionally, Keep your superiors informed about his performance and other activities. Finally if it is getting worse leave it to your bosses & HR people to handle the case
What has the author Chuck Tilton Falcon written?
Chuck Tilton Falcon has written: 'Happiness and personal problems' -- subject(s): Adjustment (Psychology), Change (Psychology), Problem solving, Behavior modification 'Psychology made easy' -- subject(s): Adjustment (Psychology), Change (Psychology), Problem solving, Behavior modification
Why study oi psychology?
Industrial-organizational psychology helps organizations improve workplace conditions, enhance employee satisfaction, and increase productivity. By studying I-O psychology, individuals can gain valuable insights into human behavior in the workplace, effective leadership techniques, and strategies for creating successful and healthy work environments. Overall, this field of psychology contributes to organizational success and employee well-being.
One employee decided to handle HR related matter is usually necessary in a company of how many employee?
I think the answer is 25...but it might be 75
What part of psychology?
Psychology is divided into more parts than philosophy. (Originally was psychology a part of philosophy however. See for example Mind-Body problem.)
When a customer says the last employee she talked to provided poor service and tells you the employee's name How do you respond?
Tell the customer you can handle her business from now on
Areas of industrial psychology?
personnel(employee)functioning individual workers issues environmental issues organizational issues
