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To know whether a customer (of any good or service) has any special requirements, you'd need to use basic skills. You would:

  • hear / listen to what a customer tells you
  • see the customer to know whether the person is disabled, needs special accommodations
  • see / read what a customer communicates in writing (example: an order placed by mail)
  • question - just ask about special requirements (size, amount, price, etc.)
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Q: How do you know if a customer has any special requirements?
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