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I can give you a general replacement procedure. Disconnect battery. Let it set about about 20 minutes before you do anything else. This will get rid of any residual power in the airbag unit. There should be two screws in the back of the steering wheel (they might have plasic\rubber caps over them) remove the screws. The air bag will come off. Disconnect the connector. There should be screws holding the switches. remove the screws and disconnect the switches. Replace in reverse. I hope this helps you. Good luck!

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Q: How do you replace cruise switch in the steering wheel on a 2000 Crown Vic?
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