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25 years (I'm 40). Customer service, in my opinion, entails in person, my phone, and online. Online of course has only come later in my experience! I've worked in fast food, in a library, in multiple call centers. My most current job has lasted 10 years. I have also been a daycare director and taught at college level, positions I also consider a form of customer service. In fact, every job we do, assuming our skills are commodities, are customer service. When I was teaching college, I was serving my students (in other words paying customers).

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17y ago

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