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If you are a teamleader at a supermarket and a problem arises between your team member and a customer how would you solve it?
Wiki User
∙ 14y ago
enlist the types of problems arising during the process of e-shopping. How are customers involved in identifying & solving them? Won't it be enough to appoint a expert team to do this & rely on their judgment. After all, expert opinion is always sought by a company while formulating strategies. How transparently is this done?
Wiki User
∙ 14y ago
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Where can I find TV comparisons online?
I personally have a Sony TV and have never had a problem with if you want to read some customer reviews there are several review/comparison sites such as money supermarket you can read up on.
Is a Sony TV better than a Samsung brand?
I personally have a Sony TV and have never had a problem with it. Though if you want to read some customer reviews there are several review sites such as money supermarket you can read up on.
When dealing with an angry customer which two things can a technician do to resolve the problem?
Allow the customer to explain the problem, possibly dispelling some of the anger. Sympathize with the customer's problem.
What are the steps involved in successfully handling an irate customer?
listening to the customer, letting the customer vent, identifying the problem, trying to solve the problem, and following-up with the customer.
Difference between customer service and customer relations?
They are both generic corporate doublespeak. However, service usually comes before someone has a problem with you, relations comes after.
What is the difference between a design statement and a problem statement?
A problem statement states a problem with the object or product while a desgin statement is meant to ensure the designer and customer/client understand each other.
What problems may a external customer have?
issues/problem external customer
What does it mean to take ownership of a problem with a customer?
To take ownership of a problem with a customer means to take a personal interest in the resolution of the problem. Even if you must involve others to solve the problem, stay involved and make sure that the ball does not get dropped for this customer.
Describe a time when you solved a problem for a customer but the customer was not happy with the solution How did you handle the situation?
There are many times when people solve a problem for a customer but they do not like it. They simply just have to apologize for making the customer unhappy.
What is reliable customer service?
Reliable customer service is when you can rely on a person to help you and get the problem solved.
When a customer says what's your problem what do you do?
answear and be nice
What step will you take to convince your customer not to close their account in your bank?
i will ask the customer what kind of problem does customer facing in our bank and then i try give solution based on customer quires. if customer is facing the problem like improper account maintaining. for that first i will ask apology and promise them the mistake never repeat again.
