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I take it that this is a care home of some sort. Is there not a staff manual, or code of practice, which outlines the correct steps to take? In many cases of this sort it is very important that proper procedures are followed. This si so that, if disciplinary measures are taken, those taking them are not charged with wrongful dismissal or other personal injury claim by the disciplined person. In Ireland at least, some of the first questions asked in any such inquiry are * Has the business a code of practice for dealing with these issues? * Was that code of practice followed in this matter? If the defence say Yes to the first and No to the second they almost invariably lose the case, and the disciplined employee wins. So, if you have a code of practice follow it. If not, speak to your immediate supervisor, or if they are the employee involved speak to the person one step up the chain of authority. As a last resort speak to the police directly.

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