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What are the benefits of these promotions or enhancements to the customer and to the organisation?
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What factors affect how a customer's specific or special needs are accommodated?
The decision on whether to accommodate these needs will be based on: past relationships with the customer potential for future custom from this customer or from contacts associated with the customer the costs associated with the request (to the customer or to the organisation) your organisation's capabilities and limitations long and short-term benefits to the organisation long and short-term benefits to the customer analysis of any associated risks
How are customer expectations formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
Why is organisation procedures important to give good customer service?
cause organisation is good
How can an organization dignose problems with customer survive?
how can an organisation dignose problems with customer service?
How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
What factors affect how a customer's specific or special needs are accommodated?
The decision on whether to accommodate these needs will be based on: past relationships with the customer potential for future custom from this customer or from contacts associated with the customer the costs associated with the request (to the customer or to the organisation) your organisation's capabilities and limitations long and short-term benefits to the organisation long and short-term benefits to the customer analysis of any associated risks
What are the benefits of Clinique Bonus Time promotions?
The benefits of Clinique Bonus Time promotions are for the company to sell more products by providing bonus items when products are purchased and for the customer to get a bonus item when purchasing other products in the Clinique line.
With appropriate illustrations explain Production Concept Marketing Concept Societal Concept and Customer Concept indicating their benefits to the organisation?
this site is good for students
How are customer expectations formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
Why is organisation procedures important to give good customer service?
cause organisation is good
How can an organization dignose problems with customer survive?
how can an organisation dignose problems with customer service?
How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
What do many employer to employees for completing customer service training classes?
promotions
Why customer service is so important to an organization?
The customer needs to be happy and if the customer can't reach a representative, the customer will never buy from the organisation again.
How improvements to the customer service in an organisation could be made?
It is hard
How expectations are formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
How are customs formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
