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Different types of customer in hospitality industry?
different age groups eg the elderly, children; different cultural backgrounds; special needs eg physically disabled; satisfied; dissatisfied; under influence eg drugs, alcohol, medication
What is the possessive noun for customers?
The possessive singular noun for customer is customer's, e.g. "Can you please take care of that customer's request?" The possessive plural noun for customers is customers' , e.g. "Someone needs to tend to those customers' needs as quickly as possible."
What is the duties of customer relation officer?
the person who entertains the basic needs of the customers and who find ways to solve customers problems..
What are some strengths of a small business?
1. Small businesses have more time to get up close with their customers, making a better customer relationship management than their bigger counterpart. 2. There is no need for a major inventory 3. Low maintenance 4. Lesser cost ( rent, utilities, equipment, etc ) 5. Small businesses focus more on what a customer needs; not what a customer wants 6. Higher customer loyalty rate and repeat business 7. Lower startup cost 8. More productive workers
What are advantages to being incorporated?
One advantage of being incorporated is the ability to raise money through stocks. When your business needs money to expand, you can get money by increasing the amount of stock on the market.
What is customer service defined as?
able to satisfied their needs and happy about services
What is define as great customer service?
able to satisfied their needs and happy about services
How do you handle a customers complaint?
by understanding what hes/her complained and what help you offer to satisfied the customer needs
What are satisfy the unlimited needs wants of the society with limited resources?
Obviously all the needs cannot be satisfied. Rationing would be one solution.
What are Barnacles in the market environment?
Long-term customer with limited fit between company's offering and customer needs.
What is mean by the phrase customer experience?
Businesses generally make their income by meeting the needs of customers. They need to measure how well customers are satisfied and how well their needs were met. The entire experience the customer has, from selecting products to completing usage is the customer experience.
What type of insurance is Discover Re?
Discover Re is an insurance company that insures risks and investments, with each customer being attuned their own personal agenda and case, ensuring an individual's needs to be satisfied.
What are customer needs?
Customer needs is what the Customer needs!
How do you answer 'When were you most satisfied in your job' in a job interview?
In order to make a customer satisfied you need to address their needs. Too often do salespeople address every product/option available. Ask the customer probing questions to find out about their needs. Based on their needs, fit them into the best product for such. Be honest in regards to benefits/drawbacks in these particular options. Offer follow up if necessary. (If a large ticket, low volume product - follow up is a necessity)
Why customer service must meet or exceed customer expectations?
When you exceed customer needs and expectations you go above and beyond what is expected. You give customers a reason for wanting to return, to use your services again, or to purchase more items.
What are Pros and cons of personal sales?
Pros: 1. Direct contact with target customer 2. Higher retention value 3. Specific needs of the customer can be satisfied 4. Long-term relation 5. Attention of customer is ensured 6. Helpful in identifying needs of consumers Cons: 1. Costly 2. Narrow reach
What does the attitude of 'customer first' mean?
A customer first attitude is an attitude encouraged by many businesses where the customer's needs and comfort are placed above the employee's comfort and convenience. Employees with this attitude go above and beyond for customers and do whatever it takes to make the customer happy and satisfied with their service, within reason.
