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Well depending on when you bought the player, you can do a number of things: 1: take it back to the retailer whom you bought it off as its probably a faulty model. This is quite surprising as sony products boast their confidence in the durability of their products. 2: Talk to Sony directly. Find your nearest Sony retailer and talk to them about getting an exchange for a similar product. If this does not help, you can always try and locate where these specific models were made; in Europe or Asia. This may bring you in front of the official distributor whom may be able to answer all your questions. 3: the final suggestion menas that you may have to fork out some cash towards the repairing costs of the product. Local electronic retailers may help you here, but I would advise you to try the first two before you pay up for repair costs. After all, it may turn out to be something small.

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Q: What do you do if the buttons on the Sony MHC-GX450 CD unit do not work?
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