0
GOOD COSTUMER SERVICE IN SECURITY .
First and foremost, GREET incoming customers with a smile ( ex. Good morning sir / mam, welcome to ....
If business establishment requires security inspection of customers prior to entry, security guard on duty need to advise first the customers of the required security protocol (ex. Bag inspection please sir / mam).
For outgoing Customer, thank the customer by saying " thank you for coming to ( name of establishment) sir / mam , then open the door for the customer.
If its raining, provide Umbrella to the customer up to her car ( if its just park in front of your business establishment and provide traffic assistance for him / her to exit from the parking area. ).
If a customer is asking for a direction, never use your finger but use an open palm to point to a direction.
By:
Cesar L. Teng
Certified Security Professional (CSP)
AVP & Chief Security Officer
Maybank Phil. Inc.
Manila, Philippines.
Wiki User
∙ 14y ago
Wiki User
∙ 9y agoGood customer service for a security officer would include being polite and courteous. A security officer should also be polite, and hard working.
Add your answer:
Earn +20 pts
Are there any customer service problems with security?
yes
Why is customer service so important to security officers?
ability to keep them happy and customer are alway right
How are ratings for customer service for cpi security?
The ratings for customer service for CPI Security is very high. They are seen as a very good company to go through. They have very few complaints in the period of a year.
How do you define customer service for a security job?
taking them down...down to china town
What are some of the positions in a bank?
A bank has a manager, customer service representatives, and tellers, as well as security guards.
What is the role of a broker in security transactions?
The broker is neither the owner nor the purchaser of the security but simply executes the trade on behalf of the customer. "Full-service" brokers may also recommend securities for purchase or sale by the customer.
How do you define customer service?
define what customer service define what customer service
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
What are customer service functions?
What is the customer service function, service strategy and service philosophy.?
What are the Customer service functions?
What is the customer service function, service strategy and service philosophy.?
What is unconditional customer service?
What is unconditional customer service?
How do I answer what is good customer service?
What is good customer service? This means that you are going to provide professional customer service directly with the customer and answer every question and concern the customer may have.
