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Q: What questions should you ask when getting feedback on how a complaint was handled?
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Visit the probate court and request the file. You can read through the will and trust and obtain a copy. You can contact the attorney who handled the estate if you have any questions. If that's not possible then contact the person who was appointed the trustee. If they don't respond then file a complaint with the court.


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Tell us about a time when you handled a customer complaint effectively What was the situation and how did you resolve it?

I would first get a lowdown on the actual problem and try to work out a solution to the conflict. I have seen many conflicts getting worked out if the right amount of time is given, or if there is some opportunity that is bigger than personal and trivial issues between people


How do you file FLorida Bar Association Complaint?

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Soft questions focus on behavior. For example a soft question that you might be asked during an interview might be to talk about a time when you were proud of the way that you handled something at work.


Is asking why your son didnt play in a basketball game a complaint?

not if handled correctly. as a former high school boys coach, i would entertain any questions except playing time. I would give advice as to where the athlete needs improvement and that when he/she was ready I would know it. I would advise you to ask closed ended questions or you will get open ended answers. One more thing, you should have a 24 hour cooling down period before approaching a coach. especially directly after a game. hope this helps.