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Q: What strengths do you bring to this role of customer service representative?
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Why customer is the most important aspect of customer service?

Because bottomline customers are the one who bring in sales to the company and it is the reason why business are up and running.


Why is good customer service so important?

Great customer service is what brings the customers coming back! Greet the customer with a smile and say Hello how are you today? Don't be pushy people don't like that. When they need help don't pretend you don't see them. Even if you don't know your way around a department they need help in make sure you get them someone who can help them. A great experience in your store is what will bring them back over and over again.


A customer asks you a question and you are not sure of the answer You feel the customer expects you to know the answer What would you be MOST likely to do?

Bring someone into the conversation who can answer their question.


What does customer service excellence mean?

Imagine this:You go to Hoggs Breath Cafe (a restaurant). They take about one hour to take your order, and when they finally do, they act all crabby and rude. It then takes them atleast another hour and thirty minutes to give you your food, and its not even what you ordered. You tell them, and they say: "Sorry, there is nothing we can do about it".Now, imagine this:You go to Hoggs Breath Cafe. They give you a good table and take your order within a few minutes. They bring your food even quicker. The person serving you is kind and friendly. She gives you a discount and tells you to have a lovely evening.Excellent customer service would be the second scenario. Friendly staff + quick service + discount = excellent customer service.


What are the potential returns of customer relationship management?

Customer relationship management may bring about 1. Customer loyalty 2. Firms goodwill 3. Better social relationship between customer (society) and the firm 4. Timely product improvements as per customers need.

Related questions

How do you change your code if you forgot it for your ATM bank?

You will have to go to your bank and talk to a customer service representative. Bring your ID with you.


What are the strength you bring to pharmacy technicians and assistant?

your strengths should be good customer service, honesty, skilled in math, reliable, and be able to remember regular patients names and faces. ( it makes people more comfortable asking you questions, and trusting you.)


Why customer is the most important aspect of customer service?

Because bottomline customers are the one who bring in sales to the company and it is the reason why business are up and running.


What do you say customer says that your policies are rigid and your company is so bureaucratic in customer service?

You say "Thank you. I will bring your concern to the management. Do you have any suggestions for improvement?" Keep in mind, the customer is always right.


How you can increase service load in an car dealership?

conduct service events/activities regularly. Do the customer retention activities. Do the survey for dissatisfied customers/bring back those customers


What strengths would you bring to our organisation?

There are many strengths that a person can bring to a program. A person could bring their creativity to a program to help the program grow in new ways.


How do you get samsonite luggage repaired?

If you still have its warranty then you must take it to the shop where you bought it and they will know where to bring such but if not, you must call Samsonite customer service for the nearest Samsonite service center in your area.


What are the biggest strengths you will bring to this organization?

We all possess a long list of strengths, from leadership, customer service, to negotiating, organizational. when your on an interview you have to decide of all the strengths you possess which ones are most relevant to the job interview your currently on, or what job your about to apply for. You shouldn't use the same strengths each time as each company will be looking for something a little different each time.


Why is it important to have good customer service?

this is important because you might be promoted and it will show how popular your store is. then it will bring back more people! let me know if this helped you!


Hotel classification level's of service?

There are mainly three types of level of service: excellent customer service, acceptable customer service, and poor customer service. Every service could have large impact on hotel complex. Customer expectation is what they want to get while customer perception is what they really feel. When the expectation is higher than perception (E>P), it means customer get more than they wish. It could be an excellent service and has positive impact on hotel complex. With customer satisfaction, they are delight and be a member of re-booking guest. More customer loyalty would bring a good reputation in industry and keep a large number of customers. This would bring increasing revenue and profit and finally taking more market share. This could help hotel build up competitive advantages. When the expectation is equal to perception (E=P), it is known as an acceptable customer. The hotel complex could satisfy customer and maintain its customer, revenue, profit and market share in short term. If there is no promotion or development implemented, the better service the hotel's competitors provide would take more market share in the future. When the expectation is lower than perception (E<P), a poor customer service occurs. The majority of unsatisfied customer will never come back and the hotel looses both customer and their loyalty. The bad hotel reputation would lead to revenue and profit loosing. With less and less market share, the hotel will finally be bankruptcy.


Which auto insurance agencies are the most customer service oriented?

PROGRESSIVE, USAA, STATE FARM, and ALL-STATE, the reason for this is because they value thier customers and the business that they bring


What is your definition of great customer service?

Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. Good customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.