Yes, but it is not right.
ignore them and carry on
just be nice and tell her the truth that she is being rude and she might understand and stop being rude
To a point, it is ok. If a customer talks a certain way, it is usually ok to talk to them the same way, it will make them more comfortable. If a customer is being rude though, there is no excuse to be rude back. Not letting rude people get to you (or at least not letting them know that they have) is a big part of the job if you work in any customer service industry. If you are rude or condescending to a customer, no matter how much of an intolerable jerk they might be, you aren't doing your job right.Answer:I am a Christian, I totally disagree. First, a customer is always right even when they are wrong. Second the Bible tells us to do unto others as we would have them do unto us. Not as they do to to us. (i.e. be a amazingly beautiful example and let your light shine.)
that's an oxymoron. being formal is the opposite of being rude.
Very rude business behavior might be talking back to a customer that has a problem. Very rude business behavior might also be ignoring a customer. Very rude business behavior, too can be firing an employee because their opinion does not agree with management.
Talk to them and teach them customer service skills.
bad customer service is when you do not take the time to help someone because it is not profitable to you in any way. it is ignoring a customer. if you get a query and you do not know the answer then you should refer them to someone who can answer their question. bad customer service is being in polite and not helpful in any way when needed buy a customer. being rude or obnoxious is bad too.
Im not talking to you are being rude and unless u stop being rude im going to leae and slap u ....lol
a person who is rude, thoughtless and a general pain in the neck!
1. Be professional, stick to business and don't respond or make any comments about rudeness or personal things. 2. Keep the contact as brief as possible. 3. If the behavior is very rude or more than rude, ask for assistance - get someone who will just stand there and witness the interaction of you and your customer. This will usually stop the rude behavior, and if it doesn't at least your witness will be able to report that you were professional and didn't cause the rude behavior. 4. There is no rule that you have to accept rude behavior. If the behaviour is sufficiently rude (especially if your assistant can verify that the behavior is rude) you should ask for assistance of someone who has the power to ask the customer to leave.
make sure they get a bad product